Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Branded Apparel
• Paid time off
• Training & development
• Tuition assistance
• Bonus based on performance
• Company parties
• Competitive salary
• Free food & snacks
• Opportunity for advancement

ROLE DESCRIPTION:
As a Customer Service Representative with Earl Chamberlain State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

ABOUT THE AGENCY:
This agency has been in business for 6 years. We have an exciting and fun staff. We work hard but have fun doing it.  We are looking for the right person to complete our team. We would love to talk to you!

WHAT WE ARE LOOKING FOR:
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Maintain accurate records of customer interactions.
• Quote and Sell customers. Cold calling required. 

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service and sales experience preferred.