Front Desk Agent

Front Desk AgentWe are currently seeking dependable, professional, and customer-focused Front Desk Agents to join our team in the North Austin area. The ideal candidate will provide exceptional guest service while helping maintain a clean, safe, and welcoming environment for guests and visitors.Position Title: Front Desk AgentPay: $15.00 – $17.00/hr DOESchedule Availability: 9:00 AM – 10:00 PMJob Summary: The Front Desk Agent is responsible for guest check-ins and check-outs, reservations, answering phones, and assisting guests throughout their stay. This role also helps maintain the cleanliness and organization of the front desk and lobby areas. During slower periods, employees may assist with light housekeeping and cleaning tasks in assigned areas.Essential Duties & Responsibilities:Greet guests in a professional and friendly mannerHandle check-ins, check-outs, reservations, and guest paymentsAnswer phones and assist guests with questions or concernsMaintain cleanliness and organization of the front desk and lobbyRestock supplies and assist with laundry or housekeeping preparation as neededPerform light housekeeping duties during slower periodsReport maintenance or safety concerns to managementFollow all company safety and operational proceduresQualifications:Previous customer service, hospitality, or front desk experience preferredBasic computer and communication skills requiredBilingual in Spanish is a plusReliable, professional, and detail-orientedMust be legally authorized to work in the U.S.Physical RequirementsAbility to stand, walk, bend, and lift up to 25 lbs regularlyAbility to work around cleaning products and varying temperaturesMust be able to perform duties with or without reasonable accommodationEEO Statement: AtWork is an Equal Opportunity Employer and considers all applicants without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected status under applicable law.