Veterinary Receptionist/Front Office Staff

CURRENT VETERINARY EXPERIENCE IS REQUIRED TO BE CONSIDERED FOR THIS POSITION.

We need to expand our team with 2-3 experienced receptionists. We are looking for candidates that can work well with our team and are interested in growing with our clinic and having a long-term career with opportunities to advance.  If you have experienced, and the desire to learn and gain knowledge from working in an emergency clinic setting, this is the opportunity for you. You must be able to work weekends, holidays, and be flexible to work a variety of shifts including overnight reception.  Our clinic offers a competitive compensation package for full-time employees including medical, dental, paid vacation, paid sick leave, disability and retirement benefits, and pet care discounts. Salary is depending on experience.  Our ideal candidates must be able to work in a fast-paced environment, have a passion for providing high-quality customer and patient care, and manage emotional clients and situations. Our ideal candidates MUST have these qualities:

Dependable

Exceptional customer service skills

Critical thinking and decision-making skills

Good sense and sound judgment in practical matters

Possess a strong work ethic

Ability to multi-task

Have reliable transportation

Self-motivated in learning new skills

Meticulous attention to detail

Ability to handle stress

Duties include but are not limited to:

Patient triage

Admitting and discharging patients

Going over discharge instructions and medications with clients

Assisting Doctors and support staff when needed

Managing communications between Doctors and clients

Maintenance of reception area, and exam rooms

Answering a high volume of phone calls

Balancing daily ledger

Filling prescriptions (after additional training and a Veterinarian Medical Clerk License is obtained from the State of Washington.)

Presenting estimates to clients

Experience:

Customer Service: 2 years (Preferred)

Veterinary: 1 year (Preferred)

Education:

High school (Required)