Spiritual Care Manager

Position Summary “Orlando Health Is Your Best Place to Work” It's not just something we say, it’s our promise to you. Position Summary: The Manager of Spiritual Care is responsible for the management of the Spiritual Care Department and participates in the Orlando Health institution's management structure. The Manager of Spiritual Care requires direct access to Protected Health Information (PHI). The PHI is used for patient treatment and healthcare operations purposes and is accessed through direct contact with patients, family members, patients' medical records/charts, computer applications, verbal reports from health care providers, and interaction with various hospital interdisciplinary team members. Located on the downtown Orlando campus, Orlando Health Arnold Palmer Hospital for Children has been providing compassionate care to the children, teenagers and young adults of Central Florida for more than 30 years. With 156 licensed beds and a team of experts in more than 30 pediatric specialties, the hospital has earned Best Children’s Hospitals from U.S. News & World Report for 15 consecutive years with national rankings in four specialties and Top Children’s Hospital from The Leapfrog Group. Orlando Health Arnold Palmer has held Magnet® Recognition for nursing excellence and quality patient care since 2013, and several units have earned Beacon Awards for Excellence from the American Association of Critical-Care Nurses. Our pediatric Level I Trauma Center and ER is the only Central Florida facility to provide the highest level of emergency trauma care exclusively to children, and Orlando Health Arnold Palmer is the only facility in Florida to achieve Level I Children’s Surgical Verification and Level I Trauma Verification by the American College of Surgeons. Orlando Health Arnold Palmer is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. Responsibilities What you will do: Provides leadership and care that addresses spiritual and emotional needs of patients, their loved ones, and team members. Supports an interdisciplinary approach to spiritual care by: serving on institutional committees such as bioethics committees and the Institutional Review Board; making orientation to spiritual care available to other departments; ensuring the delivery of a comprehensive program of spiritual care to patients, their loved ones and team members of all faith traditions, cultures, and ethnic traditions; actively participating in the delivery of spiritual care; ensuring that all consults and requests for spiritual care are responded to in a timely manner; and ensuring that ritual and sacramental needs are addressed. Supervises and facilitates the work of those delivering spiritual care, including team members of the Orlando Health institution and chaplains appointed to the Spiritual Care Department from the faith communities, by: providing orientation and training according to departmental, institutional, and the Joint Commission standards; conducting performance reviews; ensuring adequate staffing; addressing mandatory and developmental requirements for department team members, and participating in hiring and disciplinary processes for department team members. For clinical care: documents interventions in the patient chart, including, but not limited to such information as referral source, spiritual assessments, interventions, and follow-up/referral plan; provides crisis intervention and bereavement support for persons experiencing suffering, tragedy, or loss; participates in patient rounds, case reviews, and ethics and advanced directive consults; and performs requested sacramental services, applicable chapel services, and/or arranges for the provision of these services by community clergy. Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions. Provides programs of education, inspiration, and support for patients, their loved ones, team members, and the community to promote the relationship between spirituality and health. Provides devotions and/or invocations for Orlando Health and/or Orlando Health sponsored functions as requested. Qualifications Qualifications Master of Divinity, Pastoral Counseling or Theology required. Four (4) units of Clinical Pastoral Education (CPE). Active spiritual faith demonstrated. Three (3) years spiritual care experience in healthcare setting and demonstration of leadership abilities Ordination or equivalent and endorsement as a Chaplain by a recognized religious body. Certification by a national chaplaincy credentialing agency.

What you will do: Provides leadership and care that addresses spiritual and emotional needs of patients, their loved ones, and team members. Supports an interdisciplinary approach to spiritual care by: serving on institutional committees such as bioethics committees and the Institutional Review Board; making orientation to spiritual care available to other departments; ensuring the delivery of a comprehensive program of spiritual care to patients, their loved ones and team members of all faith traditions, cultures, and ethnic traditions; actively participating in the delivery of spiritual care; ensuring that all consults and requests for spiritual care are responded to in a timely manner; and ensuring that ritual and sacramental needs are addressed. Supervises and facilitates the work of those delivering spiritual care, including team members of the Orlando Health institution and chaplains appointed to the Spiritual Care Department from the faith communities, by: providing orientation and training according to departmental, institutional, and the Joint Commission standards; conducting performance reviews; ensuring adequate staffing; addressing mandatory and developmental requirements for department team members, and participating in hiring and disciplinary processes for department team members. For clinical care: documents interventions in the patient chart, including, but not limited to such information as referral source, spiritual assessments, interventions, and follow-up/referral plan; provides crisis intervention and bereavement support for persons experiencing suffering, tragedy, or loss; participates in patient rounds, case reviews, and ethics and advanced directive consults; and performs requested sacramental services, applicable chapel services, and/or arranges for the provision of these services by community clergy. Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions. Provides programs of education, inspiration, and support for patients, their loved ones, team members, and the community to promote the relationship between spirituality and health. Provides devotions and/or invocations for Orlando Health and/or Orlando Health sponsored functions as requested.

Qualifications Master of Divinity, Pastoral Counseling or Theology required. Four (4) units of Clinical Pastoral Education (CPE). Active spiritual faith demonstrated. Three (3) years spiritual care experience in healthcare setting and demonstration of leadership abilities Ordination or equivalent and endorsement as a Chaplain by a recognized religious body. Certification by a national chaplaincy credentialing agency.