Box Office Assistant (Victoria Theatre)

The Victoria Theatre is one of Yorkshire’s Arts venues and sits within Public Services of Calderdale Council. We strive to deliver a varied arts and entertainment programme with professional artists, local Amateur Dramatic Society’s, and Community groups. The Victoria Theatre is looking for highly motivated person to join the Box Office team. The successful applicant will be a part of a team selling tickets and providing administrative support for the development of the box office service in a large receiving house. Suitable candidates will have experience of working with the public (both in person and on the telephone) in a busy deadline driven, customer facing environment. Good computer skills, communication skills along with Office administration skills are essential. Candidates must be flexible to be able to work during the week, evenings, weekends, and Bank Holidays across a 7 day week. The working pattern is an annual hours-based contract, and the rota is dependent on the Theatre’s programme. An opportunity has arisen to join the Box Office Team to maintain a high level of customer care for Victoria Theatre Customers. To ensure that all identified administrative duties are undertaken to ensure a smooth running of the Box Office service. Box Office Assistant (Victoria Theatre) Company: Calderdale Council Salary: from £26,016 a year, pro rata Hours: Part-time Location: halifax, HX1 1TS Working pattern: On-site Job type: Permanent Posting date: 30 Oct 2026 Closing date: 15 Nov 2026 Summary The Victoria Theatre is one of Yorkshire’s Arts venues and sits within Public Services of Calderdale Council. We strive to deliver a varied arts and entertainment programme with professional artists, local Amateur Dramatic Society’s, and Community groups. The Victoria Theatre is looking for highly motivated person to join the Box Office team. The successful applicant will be a part of a team selling tickets and providing administrative support for the development of the box office service in a large receiving house. Suitable candidates will have experience of working with the public (both in person and on the telephone) in a busy deadline driven, customer facing environment. Good computer skills, communication skills along with Office administration skills are essential. Candidates must be flexible to be able to work during the week, evenings, weekends, and Bank Holidays across a 7 day week. The working pattern is an annual hours-based contract, and the rota is dependent on the Theatre’s programme. An opportunity has arisen to join the Box Office Team to maintain a high level of customer care for Victoria Theatre Customers. To ensure that all identified administrative duties are undertaken to ensure a smooth running of the Box Office service. The Ideal Candidate will need to have the essential skills below GCSE Grade 4/C or above in Maths and English, or demonstrable experience Experience of working directly with the public Demonstrate excellent customer care Telephone experience in a sales environment Experience of taking bookings and inputting customer data Experience of handling cash, credit/debit cards, banking and cashing up procedures. Working within a busy customer facing office environment Confidence with working independently and on own initiative Organised approach to administration and managing workloads Proven ability to use IT packages including standard Microsoft Office software and customer databases Demonstrable Experience GDPR knowledge Closing Date: Sunday 15th November 2026 Interview Date: Week commencing 23rd November 2026 Proud member of the Disability Confident employer scheme About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions. Related jobs Homelessness Prevention Officer £29,542 to £34,811 per year Calderdale Council halifax On-site Contract Full time Practice Manager (Youth Justice Service) £41,177 to £45,529 per year Calderdale Council halifax On-site Permanent Full time Emergency Department Receptionist | Calderdale and Huddersfield NHS Foundation Trust £25,272 per annum, pro rata Calderdale & Huddersfield NHS Foundation Trust Huddersfield Permanent Full time #J-18808-Ljbffr Calderdale Council