Change Management Consultant

Change Management Consultant

Help clients turn complex transformation into change that people can understand, adopt, and sustain.

The Role

At Capco, we help our clients navigate complex business and technology transformations. Our consultants work alongside client teams to solve critical challenges, enable meaningful change, and deliver sustainable business outcomes.

As a Change Management Consultant, you'll work at the intersection of people, process, and technology, supporting organizations as they prepare for, adopt, and sustain change across large-scale transformation initiatives.

You'll take ownership of defined change management activities and deliverables, build trusted relationships with client stakeholders, and collaborate with multidisciplinary teams in a fast-paced consulting environment. Your work may span digital and technology implementations, operating model change, process improvement, organizational redesign, mergers and acquisitions, and workforce transformation.

What You'll Do

• Develop and execute change management strategies and plans for complex business and technology transformation initiatives, applying Prosci methodologies and the ADKAR model where appropriate.
• Conduct stakeholder, change impact and readiness assessments, translating findings into practical engagement and mitigation strategies.
• Develop targeted communications, training and enablement activities that build awareness, understanding, commitment and adoption across impacted stakeholder groups.
• Partner with client leaders, managers, project teams and subject matter experts to identify change risks, address resistance and strengthen leadership alignment.
• Facilitate workshops, interviews and working sessions, while defining and tracking change readiness, engagement, adoption and effectiveness measures.

What We're Looking For

• Bachelor's degree in Business, Organizational Development, Human Resources, Psychology, Communications or a related field, together with Prosci Change Management Certification.
• 25 years of experience in change management, organizational effectiveness, business transformation, management consulting or a related discipline.
• Experience supporting enterprise-wide transformations or technology implementations, with practical knowledge of stakeholder engagement, change impact assessment, communications, training, readiness and adoption.
• Strong analytical, problem-solving, written, verbal, presentation and facilitation skills, with the ability to turn complex business challenges into actionable change strategies.
• Ability to build effective relationships across organizational levels, manage multiple priorities and deliver high-quality work in a client-facing environment, including client-site work and travel as required.

Bonus Points For

• Experience within a management consulting or professional services environment.
• Experience supporting ERP, CRM, cloud, AI, digital, operating model or workforce transformation initiatives.
• Experience working within Financial Services, Energy, Healthcare, Retail or Public Sector organizations.
• Knowledge of Agile delivery and project management methodologies and experience supporting complex cross-functional business and technology programs.
• Additional relevant certifications such as PMP, CCMP, Agile, Scrum or Lean Six Sigma.

Why Join Capco

• Work on complex business and technology transformations with leading organizations.
• Collaborate in a flat, entrepreneurial consulting culture where different perspectives are valued.
• Build your consulting and change management capabilities through challenging client engagements.
• Work alongside experienced consultants and client leaders across multidisciplinary transformation teams.
• Make an impact by helping organizations successfully adopt and sustain meaningful change.

Benefits

• Medical, dental and vision coverage.
• 401(k) match and HSA/FSA options.
• Maternity and paternity leave and dependent care benefits.
• Tuition reimbursement and wellness reimbursement.
• Commuter benefits and access to Working Advantage, a discounted marketplace.