Retail Store Associate

Retail Associate

SLA Worldwide is seeking a Retail Associate to support daily operations for Next Stop DC while also assisting with hybrid responsibilities for 1920 Merch. This role is ideal for someone who enjoys customer interaction, culture-driven retail, merchandising, and working in a fast-paced environment. The ideal candidate will help create an engaging customer experience while supporting inventory, merchandising, social media engagement, and operational tasks across both brands.

Key Responsibilities:

• Provide exceptional customer service aligned with brand values and customer experience standards.
• Assist customers with merchandise selection, product knowledge, and promotions.
• Maintain store cleanliness, organization, and visual merchandising standards.
• Support inventory management, stock replenishment, and operational procedures.
• Operate POS systems and handle transactions accurately.
• Assist with merchandise organization and fulfillment support for 1920 Merch & Next Stop D.C.
• Support marketing initiatives, social media content, and community engagement efforts.
• Work collaboratively with management and team members to support daily operations.
• Assist with opening and closing procedures as needed.

Qualifications:

• High school diploma or equivalent required.
• Previous retail, customer service, or sales experience preferred.
• Strong communication and interpersonal skills.
• Organized, dependable, and comfortable multitasking.
• Passion for history, culture, retail, or storytelling brands.
• Comfortable working in a fast-paced airport and retail environment.
• Ability to work flexible hours, including weekends and holidays.
• Energetic, professional, and customer-focused attitude.

Why Join Us?

• Work with unique brands focused on culture, history, and storytelling.
• Gain hands-on experience in retail operations, merchandising, and brand support.
• Be part of a growing company with opportunities for development and growth.
• Opportunity to support both in-store retail and creative merchandise operations.