Senior Billing Specialist

****Eastman Credit Union is now hiring Full Time Tellers in Greeneville!

** ** ** **Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do.

************Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge. **

Scheduling Requirements
This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
This is a floating position between various branches. Employees will float within one, regional area based on their home location [i.e. Kingsport, Johnson City, North (Bristol/Blountville/Abingdon), and West (Greeneville/Mt. Carmel, Allandale, Rogersville/Gate City & Duffield/Texas)].

Dress Code
Business Casual - Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.

Teller Functions
o Perform teller transactions accurately and efficiently
o Balance cash drawer
o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations
o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time) **
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_** Eastman Credit Union is an Equal Opportunity Employer. **

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Required Skills

Required Experience

High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience.

Tips for applying:

**After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. **Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.

If you are one of our top candidates, you will be contacted by email about the next steps in our process. Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate.****

We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.

Qualifications:

Knowledge, Skill, and Ability Requirements:

Education and Credentials

High School Diploma or GED Equivalent required; Associate or Bachelor Degree preferred

Experience

6 months – 1 year of prior Member Consultant or financial services industry experience required

Knowledge/Skills/Abilities

· Analytical Skills (intermediate level) - Ability to analyze applications, reports, data, and documents required to continue the request (CIP, credit reports, etc…)

· People Skills (intermediate level) - Ability to quickly and effectively build relationships through listening and interacting with members and associates.

· Problems Solving Skills (intermediate level) - To effectively and efficiently arrive at a solution to various problems encountered.

· Communication Skills (intermediate level) - Being able to discuss items with members and co-workers in a clear and precise manner while being an active listener.

· Interpersonal Skills (intermediate level) - Working as part of a team to build positive work relationships and experience, serve members and achieve branch goals.

· Mult-tasking Skills (intermediate level) – Prioritizing and working on multiple tasks as required in a timely manner.

· Mathematical Skills (intermediate level) - To ensure calculations are done correctly by using basic mathematical skills.

· Cash Handling Skills (intermediate level) - Being able to handle high volume of cash through the workday.

· Microsoft Office Skills (intermediate level) - To create documents, letters, spreadsheets, send/receive emails, etc.

· Company Specific Software (intermediate level) - Fiserv, DocuSign, Meridian Link, and others

· Basic Compliance (intermediate to advanced level) - BSA, MLA, etc…

Purdue Federal Credit Union is an Equal Opportunity Employer/Veterans/Disabled