Social Services Worker/Relief Store Clerk

Part Time Social Services Worker/Relief Store Clerk

The Salvation Army, an internationally recognized non-profit, faith based organization, has a job opening for a Part Time Social Services Worker/Relief Store Clerk for the Alexander City Service Center, located in Alexander City, Alabama.

Job Summary: Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures. Assists store customers in donating, selecting, and purchasing store items; operates and maintains a cash register; responds to customers' questions; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register.

Knowledge, Skills and Abilities: Knowledge or general office practices and principles. Knowledge of social service practices and principles. Ability to interview clients in order to evaluate and serve their needs. Ability to determine client eligibility for program assistance based on specific program guidelines and restrictions. Ability to build and maintain effective working relationships with the public and community agencies. Ability to prepare accurate and complete client records, reports, and statistics. Types and files routine correspondence, documents, lists, reports, etc. on behalf of the Service Center Manager. Prepares, maintains, and balances bookkeeping records ensuring the accurate and timely accountability of funds; prepares and records checks for utility companies. May serve as Coordinator for a specific program such as senior citizens or food programs; plans and coordinates program arrangements; sets-up program meeting area; ensures clients of program are served effectively. Performs related work for special and seasonal projects. Performs other related work as required. Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures. Prepares, processes and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed. Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked. Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience. Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed. Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customer's have handled. Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups. Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner. Opens and/or closes store doors in accordance with the store schedule.

Education and Experience: High School diploma or G.E.D. and experience working in a retail store preferred, and Two years experience working in a social or public service environment with experience assisting the public, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions: Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to operate a cash register. Ability to perform routine mathematical computations and count change. Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting or operating a vehicle. Ability to lift and carry and/or push/pull light (less than 25 pounds) materials, supplies and equipment. Ability to type and keypunch information into a computer. Ability to sort and file documents alphabetically and numerically. Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine. Work is performed in a normal store and office environment where there are little or no physical discomforts associated with changes in weather, with occasional discomforts associated with dust, noise, crowds, chemical odors and the like.

Additional Information: All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled