Berenjak Senior F&B Manager - Soho House Chicago

Popular Persian spot Berenjak has been a need‑to‑visit restaurant since it opened its two London locations in 2018. Soho House members have enjoyed its authentic Iranian menu at Little Berenjak residencies in Soho Farmhouse and Dumbo House in New York. The restaurant is now opening in Chicago, at Soho House Chicago, offering founder and chef Kian Samyani’s signature dishes that highlight seasonal, locally sourced produce and sharing style. The Role As Senior Food & Beverage Manager, you will manage service, quality control and consistent F&B experience under the direction of the General Manager. You will own daily, weekly and monthly delivery on special projects and ensure optimal member, guest and staff experience. You will develop leadership skills through P&L review, forecasting, hiring, inventory management, purchasing, vendor relationships and optimizing operations. Main Duties Influential leader who proactively manages operations with the General Manager to ensure service, staffing and member/guest experience is above par and profit meets budget targets. Passionate about guest service and articulate in communicating with and interacting with members, guests and staff to preserve excellent levels of internal and external customer service. Partner with internal and external stakeholders to create, design, train and implement exceptional menus, purchase goods and continuously improve. Proactive in identifying customers’ needs and responsive in developing action plans that enhance experience and mitigate risk. Engage and comply with HR (People & Development) guidelines and support recruitment efforts to attract, retain and train new hires to be high performers. Establish targets, KPIs, schedules, policies and procedures. Drive transparency and open communication that fosters team awareness, ownership and accountability with emphasis on motivation and teamwork. Comply with all allergy procedures and maintain a clean, sanitary, healthy and safe work environment for staff, members and guests in accordance with safety regulations. Responsible for weekly/daily recaps that include service standards, allergy procedures, staffing, sales, profit and proactive solutions to mitigate future risk. Required Skills/Qualifications Minimum of 5+ years’ experience in a similar capacity. Detail‑oriented, process‑driven and able to solve problems in high‑volume, fast‑paced environments. Proficiency with POS (or alternative), Open Table, Opera or other hospitality technologies. Passionate and influential leader who communicates cross‑functionally and leads a team to drive efficient and effective best practices. Passionate about food and beverage trends, best practices and local health & safety compliance regulations. Ability to manage personnel and meet or exceed financial targets. Guest‑oriented and service‑mindful as well as flexible and pro‑active. Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to move quickly between different areas of the property. Must be able to move, pull, push, carry or lift at least 30 pounds. Must be able to kneel, bend, crouch and climb as needed. Must be able to perform physical activities such as lifting, cleaning and stooping. Must be able to stand, walk, lift and bend for long periods of time. Benefits Health Care + 401(k): Full‑time employees eligible for full benefits; medical, dental & vision as well as a retirement fund with a 2% match. Paid Time Off: Full‑time employees receive sick days and vacation days. Career Development: Opportunity to progress career domestically or internationally, managerially or technically. Soho Impact: Empowering the community to make positive change through mentoring, apprenticeships, local outreach and sustainability. Learning & Development: Extensive range of internal and external courses available for all employees. Cookhouse & House Tonic: Monthly calendars of trips, trainings and events open to all. Team Events: Monthly fitness sessions, cinema screenings, art classes and other events open for sign‑ups. Team Meal: Substantial free meal provided while on duty in Houses & Restaurants. Pay Range Illinois: $80,000 – $85,000 USD. #J-18808-Ljbffr Soho House & Co