Office Manager
Floor Coverings International of Birmingham
Job Description
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
✔ Full-time position (40 hours per week)
✔ Bonus opportunities for outstanding performance
✔ No experience required! (1-3 years of office experience preferred)
✔ Company convention trips (based on owner and local structure goals) What You’ll Do:
Marketing & Customer Relations
- Be the friendly face and voice of our company— build strong relationships with customers and ensure they have a seamless experience.
- Efficiently schedule appointments for our Design Associates.
- Follow up on open proposals and inquiries to drive customer engagement .
- Assist in planning and executing local marketing initiatives to grow the business.
- Represent Floor Coverings International at home shows and events (some evening/weekend availability may be required).
- Keep the office organized, welcoming, and running smoothly .
- Maintain accurate financial records and update QuickBooks daily ( experience preferred, but training provided!).
- Track and manage business-related expenses to ensure financial efficiency.
- Collaborate with the Owner weekly to review recent sales, manage customer expectations, and oversee product orders .
- Order materials and follow up on deliveries to keep projects on track.
- Schedule and coordinate job installations between customers and installers.
- Keep customers informed on project timelines, updates, and any changes .
- Ensure clear communication with installers, including confirming scope of work and compensation before each job.
- Update SalesForce daily with job progress and schedules ( training provided!).
- Attend weekly strategy meetings with the Owner.
- Work toward weekly and monthly business goals .
- Be open to learning and development opportunities to grow in your role.
- Make decisions and take action aligned with our core values and mission .
✔ Strong communicator – especially over the phone!
✔ Organized & detail-oriented – you thrive on keeping things running smoothly.
✔ Multi-tasking pro – balancing different priorities is your strength.
✔ QuickBooks experience is a plus (but we’ll train the right person!).
✔ Self-motivated – you can work independently and take initiative. Join us in creating beautiful spaces while enjoying a dynamic and rewarding career with Floor Coverings International. ???? Apply today and be part of our success story!
Vacancy posted 10 days ago
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