Financial Aid Specialist

Job Description

RESPONSIBILITIES:

• Assist with the annual setting up of Financial Aid processes.
• Process Free Application for Federal Student Aid (FAFSA) submissions.
• Conduct interviews with students seeking financial assistance.
• Perform needs analysis and assist in packaging financial aid awards, including completing applications for federal, state, and private scholarships.
• Accept and review financial aid applications for completeness and accuracy; verify reported information to determine eligibility for various awards.
• Monitor and manage budgets for federal work-study students; ensure financial aid recipients maintain satisfactory academic progress.
• Utilize financial aid software to update student records, generate award notifications, and prepare reports.
• Apply financial aid policies to identify students exceeding funding limits and assist with the financial aid appeal process.
• Maintain confidentiality of student records and financial aid matters in compliance with FERPA.
• Interpret and adhere to federal and state regulations governing student financial aid.
• Stay updated on changes in financial aid guidelines and regulations.
• Provide technical assistance and financial aid eligibility information to students, staff, and the public.
• Collaborate with Admissions, Records, Counseling, Student Support Services, and other campus departments, as well as external colleges and agencies.
• Award scholarships based on financial need and available funding.
• Perform additional duties as assigned by the Director of Financial Aid, Dean, or Vice President.

COMPETENCIES:

• Strong investment in student support and success.
• A strong work ethic.
• Ability to work independently and collaboratively.
• Adaptability, initiative, and flexibility.
• Attention to detail and accuracy.
• Strong technical skills, including the ability to analyze data and set benchmarks for student success.
• Customer service orientation and interpersonal skills.
• Excellent time management skills and ability to prioritize work.
• Supports the objectives, goals, and mission of the college.

Minimum Qualifications

Associate degree from a regionally accredited institution. Ability to organize and prioritize a wide variety of assignments, with emphasis on processing skills. Excellent interpersonal communication skills. Ability to work under deadline requirements. Computer literacy is required. A functional knowledge of word processing, spreadsheets, data entry, or database management. Ability to maintain complex filing systems and records. Excellent analytical problem solving and customer service skills. Ability to read and understand federal and state regulations and guidelines. Ability to work with a diverse student body.

Preferred Qualifications

Bachelor's degree from an accredited institution. Ability to work well with the public in high pressure situations. Ability to multitask and to perform detailed tasks accurately. Strong computer skills with a focus on office applications. Two years' Community College experience in Student Services and/or an office setting at an educational institution.

Non-Discrimination Statement

Roanoke-Chowan Community College does not discriminate on the basis of race, color, creed, national or ethnic origin, sex, religion, disability, age, political affiliation or belief, genetic information, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). The following have been designated to handle inquiries regarding the non-discrimination policies: Title IX/Equity and ADA/Section 504 Coordinator, Dean of Student Services, 109 Community College Road, Student Services Bldg. Room 111F, Ahoskie, NC 27910, View phone number on click.appcast.io. (Employee complaints), Director of Human Resources, Human Resources, 109 Community College Road, Jernigan Bldg. Room 103, Ahoskie, NC 27910, View phone number on click.appcast.io. Any complaints filed against the Title IX/Equity Coordinator or ADA/Section 504 Coordinator shall be handled by the Executive Vice President of Academic and Student Affairs, 109 Community College Road, Jernigan Bldg. Room 104, Ahoskie, NC 27910, View phone number on click.appcast.io.

Benefits

We offer a complete benefits package to full-time employees including:

• Health Insurance
• Paid Holidays
• Vacation
• Sick Leave
• Optional flexible benefits: dental, vision, 401K/457, deferred compensation plans, flexible spending accounts, life insurance, long-term disability.