Services Market Manager

Location: Los Angeles CA (REMOTE with Travel)

Duration: 12 months contract

Responsibilities

• Build and manage partner relationships within assigned territory
• Create and deploy scaled strategies to effectively manage & optimize the long-tail of hundreds of Professional Hosts in your region
• Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
• Hold regular optimization calls and business reviews with your partners
• Prospect and onboard new, high quality supply in your assigned geography Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
• Represent Client in external meetings with Professional Hosts
• Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
• Develop strong and long lasting partnerships
• Develop deep knowledge of your assigned geographic markets
• Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner
• Work cross-functionally with product, communications, public policy and customer support teams to ensure our long-term market success.

Qualifications

• 6+ years of experience in account management / sales
• Strong time management and prioritization skills
• Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
• Excellent communication skills and ability to communicate effectively with clients
• Experience building and strengthening relationships with external partners
• Comfortable performing data analysis and making decisions based on the results
• Available to travel to assigned markets (when business travel resumes)
• Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
• Hospitality/travel industry experience in the region is a plus
• Highly proficient in using CRM software - Salesforce experience is a plus
• Fluency in Spanish and English

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors