Microsoft CE CRM Developer
Largeton Group
Base pay range $60.00/yr - $65.00/yr Job Summary – Microsoft CE CRM Developer Configure and develop Microsoft Dynamics 365 CE CRM solutions based on Agile backlog requirements. Collaborate with technical leads, project managers, and stakeholders for successful project delivery. Participate as a team member under designated leadership to implement defined solutions. Support defining and integrating Dynamics 365 CE with Contact Center applications, self-service portals, SAP, and payment gateways. Ensure seamless integration and data flow across enterprise systems for best-in-class performance. Assist in developing and delivering end-user training and promoting user adoption. Provide ongoing support and optimization for deployed Dynamics 365 CE solutions. Identify, recommend, and implement system/functionality enhancements to improve user experience. Configure Dynamics 365 CE applications and Customer Service features (Channels, Workstreams, Unified Routing, Omnichannel, etc.) per business needs. Collaborate with technical teams for customizations and functional alignment. Participate in CI/CD pipeline processes, adhering to Application Lifecycle Management best practices and PTC standards. Build and maintain productive relationships with technology teams, business owners, sponsors, vendors, and clients. Independently manage assigned tasks and responsibilities. Document all work, including technical/functional designs, test plans/scripts, impact analyses, lessons learned, and best practices, following PTC templates and standards. Ensure compliance with all PTC policies, procedures, and software development lifecycle documentation. Utilize various software and technology tools (e.g., Microsoft Office 365, ADO Testing Module) to accomplish job duties. Perform other assigned duties as required by PTC leadership. Seniority level Mid-Senior level Employment type Contract Job function Engineering and Information Technology Industries Information Services Location Philadelphia, PA #J-18808-Ljbffr Largeton Group
Vacancy posted 2 days ago
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