Warehouse Associate

Warehouse Associate

The Warehouse Associate plays a key role in ensuring accurate order fulfillment, efficient shipping and receiving, and well-maintained inventory within a smaller warehouse environment. This position involves processing customer orders, operating material-handling equipment, and maintaining a clean, organized, and safe workspace. The role starts as a 90-day assignment with the opportunity to transition to a permanent position.

Responsibilities

• Review and verify customer orders to ensure the correct part numbers, descriptions, and products are selected.
• Identify and resolve order discrepancies accurately and in a timely manner.
• Process customer orders for shipment using carriers such as UPS, LTL, FedEx, and other shipping providers.
• Verify and maintain accurate records for all incoming and outgoing shipments.
• Pick, pack, and prepare service parts and finished goods for shipment according to order specifications.
• Perform monthly cycle counts and maintain accurate inventory records for service parts and finished goods.
• Monitor inventory levels and promptly notify leadership when parts, products, or packing materials are low.
• Maintain adequate inventory of cartons, tape, crates, clamps, foam, and other packing materials.
• Provide professional customer service by phone, email, and in person, including responding to parts-related inquiries (preferred but not required).
• Maintain accurate records for non-sellable and used warehouse inventory.
• Keep the warehouse and stock areas clean, organized, and safe at all times.
• Operate forklifts, pallet handlers, hand trucks, RF scanners, and other material-handling equipment as needed.
• Support shipping and receiving activities, including preparing bills of lading and processing work orders.
• Perform data entry related to inventory management, shipping, and receiving.
• Sort, pack, and label products and materials to meet shipping and packaging requirements.

Essential Skills

• Minimum 1 year of prior warehouse experience.
• Ability to lift up to 50 lbs safely and repeatedly.
• Good computer skills for data entry and inventory management.
• Experience with shipping and receiving processes.
• Ability to use RF scanners for picking orders and inventory control.
• Strong attention to detail when verifying orders and inventory records.
• Basic understanding of inventory management and cycle counts.
• Customer service orientation when interacting with internal and external contacts.
• Ability to work full-time hours from 8:00 AM to 5:00 PM.

Additional Skills & Qualifications

• Forklift experience is strongly preferred.
• Experience with UPS, LTL, and FedEx shipping methods is ideal.
• Familiarity with SAP or other ERP systems is beneficial.
• Experience with CSR or customer service roles is a plus.
• Knowledge of preparing bills of lading and work orders is helpful.
• Experience in packaging, picking, sorting, and material handling in a warehouse environment.
• Experience maintaining records for non-sellable and used inventory is an advantage.

Job Type & Location

This is a Contract to Hire position based out of Grafton, MA.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Grafton, MA.

Application Deadline

This position is anticipated to close on Sep 2, 2026.