Case Manager

Job Description

Job Description

Case Manager – Residential Youth Services

Location: West Central Ohio Academy – Troy, OH
Job Type: Full-Time
Pay: $50,000/year

About Youth Opportunity & West Central Ohio Academy

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth. West Central Ohio Academy in Troy, Ohio, provides gender-responsive, evidence-based care for adolescent girls experiencing mental health and behavioral challenges. A multidisciplinary team combines clinical expertise with compassion to support emotional regulation, healthy identity development, and relational healing. Licensed mental health professionals provide individual, group, and family therapy using approaches such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and trauma-focused therapies. Specialized programming addresses anxiety, depression, mood disorders, self-injurious behaviors, co-occurring substance use, and the effects of trauma or exploitation. Families actively participate through structured therapy and communication to rebuild trust and support a successful transition home.

About the Role

The Case Manager coordinates services, documentation, and communication for youth and families at West Central Ohio Academy. Working under licensed mental health supervision, this role supports assessment, treatment planning, family involvement, and preparation for discharge and aftercare.

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% employer match with Immediate Vesting
• Paid time off (PTO) and holidays – earn 4 hours of PTO every pay period
• Free RX delivery on most medications
• Tuition reimbursement and professional development
• Robust Employee Assistance Program
• Supportive, mission-driven work environment

Key Responsibilities

• Provide case management and coordinate communication among youth, families, treatment staff, and referring agencies
• Complete assigned screenings and assessments under licensed mental health supervision
• Prepare performance summaries, treatment reviews, and required case documentation
• Coordinate transition, aftercare, and discharge planning
• Maintain post-release information and tracking data
• Serve as a liaison with families, referring agencies, and community partners
• Help prepare youth and families for visits, conferences, and aftercare services
• Identify community resources and coordinate referrals
• Participate in treatment-team meetings and service planning
• Support compliance reviews and quality improvement activities
• Report incidents and concerns related to youth safety or inappropriate conduct

Qualifications

• Bachelor’s degree in counseling, social work, psychology, rehabilitation, special education, or a related human services field
• Two (2) years of experience working with children with serious emotional disturbances or substance use problems required; this experience is preferred rather than required for applicants with a master’s degree
• Strong communication, documentation, and organizational skills
• Knowledge of group leadership and group dynamics
• Ability to coordinate services and work effectively with youth, families, and multidisciplinary teams

Physical Demands

• Must be in good physical health and emotionally stable
• Able to actively engage with youth, participate in physical interventions, and transport youth or staff as needed
• Must be free of communicable diseases as defined by the state
• Must pass evaluation of physical techniques and certification exams

Additional Requirements

• Must maintain a valid state driver’s license
• Must meet required criminal background check requirements
• Maintain professional boundaries and accurate case documentation
• Perform other duties as assigned

Apply Today

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Youth Opportunity is an Equal Opportunity Employer.