Event Planning Manager

Summary:
Park Hyatt Washington is seeking an experienced leader to join the Sales, Events, and Marketing team as an Event Planning Manager. Not only will you be a part of an elite luxury service team, but you will get to be part of our hotel which was recognized by Travel + Leisure's World's Best Awards as a top 10 hotel in the world!

Key Responsibilities:

The Event Planning Manager is responsible for planning, coordinating, and executing group events contracted by the Sales team while delivering an exceptional client experience from pre-planning through event completion. The ideal candidate will be proactive, solutions-oriented, and committed to building strong client relationships by anticipating needs and resolving challenges with professionalism and the highest commitment to luxury service.

Duties will include but are not limited to:

• Coordinate and plan meetings, events, and group functions

• Serve as the primary contact for clients throughout the event planning process

• Administer sales agreements, detailing food and beverage, audiovisual, and event requirements

• Work closely with Sales, Operations, Culinary, and other departments to ensure successful event execution

• Communicate event details, timelines, and special requests to all relevant teams

• Conduct site tours for groups and clients

• Monitor events and address client needs or concerns

• Maintain accurate event records, contracts, and documentation in Hyatt systems

• Review and reconcile event billing with clients and the Finance team

• Manage room blocks and billing instructions

• Attend and lead event planning and group resume meetings

• Meet or exceed annual revenue and service goals

• Other duties as assigned

Salary:

Starting salary range is $65,000 - $90,000 plus bonus eligibility, depending on experience.


Benefits:

• Medical, dental, and vision insurance at 30 days

• Free Room Nights, Discounted Room Rates, and Friends & Family Room Rates

• 401(k) retirement matching plan (up to 4%)

• Paid time off

• Tuition reimbursement

• Employee stock purchase plan

• Tuition reimbursement

• Paid family bonding time and adoption assistance

• Complimentary employee meals

• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more!

Qualifications:

• Previous event planning or event coordination experience, luxury setting preferred

• Strong communication, problem solving, organizational, and computer skills

• Ability to work flexible schedules, including evenings, weekends, and holidays, as needed

• Self-motivated with commitment to delivering exceptional guest and client experiences

• Ability to manage multiple priorities and work effectively in a team-oriented environment