Medical Assistant Supervisor

Job Details Job Location: Erie Foster Avenue Health and Dental Center - 5215 N. Calif - Chicago, IL 60625 Salary Range: $25.00 - $32.00 Hourly About Erie Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high-quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Position Overview Medical Assistant Supervisors provide leadership and oversight to all medical assistants and other direct reports. They perform the responsibilities of a Certified/Registered Medical Assistant as well as those appropriately delegated by their site director. With the nursing staff, medical assistant supervisors are responsible for flow management. Benefits Competitive salary, annual merit increases, and room for growth and career advancement. Erie employees are eligible for the Full Benefits Package, including Medical, Dental, Vision, Life and Disability Insurance, and Flexible Spending (FSA) for Health Care or Childcare. Retirement Program: 401(k) with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary. Annual Paid Time Off: starting at 15 days of PTO and 8 paid holidays. Compensation is based on experience, skills and education within the stated range. Main Duties & Responsibilities The role will be a combination of administrative and clinical responsibilities; the exact breakdown will be determined by the Health Center Operations Director to best meet the needs of the site. Coordinates all hiring, onboarding, competencies, and continuing education for direct reports, ensuring current best practices are rolled out to the team. Collaborates with providers and nurses in the delivery of patient care, assigning and monitoring duties of Medical Assistants. Performs regular scheduled performance evaluations and one-on-one meetings with direct reports, balancing staff and clinic needs. Ensures all documentation of lab reconciliation, logs, and controls are completed as scheduled and in compliance with Erie policy. Ensures stocking of rooms, keeps inventory, and completes orders for medical supplies, equipment, and vaccines used in the assigned clinical area or site. Qualifications Education: Required: High School Diploma or equivalent; Successful completion of an official Clinical Medical Assistant program; Completion of 160 hours of clinical MA externship or BSN. Preferred: Associate’s degree or additional education and/or training; Certified or Registered by accredited agency strongly preferred. Experience: Required: Four (4) years as a Medical Assistant; Strong written and verbal communication skills; Two (2) or more years supervising medical assistants. Preferred: At least one (1) year of MA experience at Erie; Team Leader experience at Erie. Skills and Knowledge: Required: Ability to assess staff skills, create/update measurable standards, use clinical systems and data; effective communication; multitasking and organization; current CPR certification; understanding of Erie’s Leadership Philosophy; strong EMR skills; good standing and attendance; participation in annual MA competencies. Preferred: Proficient Microsoft Office skills. #J-18808-Ljbffr Erie Family Health Centers