Director of Warehouse Operations

Connecticut Foodshare is the food bank serving all of our neighbors across the state. Working with a strong network of community-based hunger relief programs, we help provide nutritious food as well as long-term, sustainable solutions to food insecurity. By joining Connecticut Foodshare, you will be part of a team that helps drive community awareness, garners support, leverages research, and engages volunteers, to realize our vision of a thriving community free of hunger.

Position Summary:

The Director of Warehouse Operations is responsible for oversight and management of all Connecticut Foodshare warehouse operations staff, inventory control, and establishment of and conformance to systems, policies, and procedures. This role oversees, manages, and monitors receiving, storage, selecting, evaluation/sortation of donated product, loading, and order fulfillment with a focus on continuous improvement and maximizing efficiencies. Additionally, this role is responsible for staff development. Reports to the Sr. Director of Warehouse Operations.

Essential Duties and Accountabilities:

Primary Responsibilities:

• Organizes and supervises daily warehouse operations of Connecticut Foodshare to ensure productivity targets are met.
• Ensures the efficient operation of receiving, storing, selecting, evaluation/sortation of donated product, and order fulfillment functions and that all materials and supplies are safeguarded and secured.
• Intentionally promotes diversity, equity, inclusion and belonging and builds a positive work culture and environment.
• Manages inventory control systems and receipt, storage, and distribution of inventory.
• Develops and/or implements systems, policies, and procedures to ensure accordance with codes, regulations and standards of all reporting authorities.
• Manages and maintains all power equipment.
• Works with the team to develop, implement, and enforce warehouse and logistics operation systems that create more efficiencies, great service, and good food" quality.
• Establishes, follows, and enforces food safety and workplace safety standards and procedures in compliance with a healthy work environment and legal requirements. Promotes a culture of safety in all daily activities.
• Manages the preparation and maintenance of a variety of narrative and statistical reports, records, correspondence, and files related to all services, activities, and operations related to the warehouse.
• Recommends annual and long-range operations goals and objectives including budget projections and strategic forecasting of capital expenditures.
• Coordinates use of computer systems to maximize efficiency and provide accurate and detailed reports.
• Recruits, trains, and supervises warehouse operations staff with a focus on employee development and succession planning.
• Follows appropriate procedures for food collection and distribution, including all health and safety regulations for food handling.
• Other duties as assigned.

Minimum Education/Experience:

• Bachelor's degree in Business, Warehouse Management, Logistics, Supply Chain, or related field with 5 years of related experience in a similar or related function in comparable environment OR 7 years of related experience in a similar or related function in comparable environment.
• 2 years of management experience.
• Experience in warehouse operations management, logistics, or supply chains.
• Experience working with inventory control systems.
• Experience with Microsoft Office (e.g., Word, Excel, PowerPoint).

Preferred Education/Experience:

• Bachelor's degree in Business Administration, Logistics, Supply Chain, or related field with 8+ years of progressively responsible experience in a similar or related function OR 10+ years of progressively responsible experience in a similar or related function.
• 5 years of management experience
• Experience with Lean 6 Sigma.
• Forklift/jack lift certified.

Preferred Education/Experience:

• Bachelor's degree in Business Administration, Logistics, Supply Chain, or related field with 8+ years of progressively responsible experience in a similar or related function OR 10+ years of progressively responsible experience in a similar or related function.
• 5 years of management experience.
• Experience with Lean 6 Sigma.
• Forklift/jack lift certified.

Pay Range

The range listed reflects the full pay grade for this position. When making an offer, we consider factors such as relevant experience in similar roles, internal equity, and where the role fits within our established pay structure. Candidates who are new to this type of work or have limited relevant experience typically start closer to the minimum of the range. Over time, employees with a strong record of performance and tenure in the role can move closer to the top of the range.

Benefits

Connecticut Foodshare offers a comprehensive benefits package, including medical, dental, and vision insurance; company-paid life, AD&D, and disability coverage; a 401(k) retirement savings plan with an employer match; and voluntary benefits such as accident, critical illness, legal, and pet insurance. Employees also receive paid time off that includes vacation/personal leave, company-paid holidays, floating holidays, paid parental leave, and paid bereavement, jury duty, and volunteer time, along with access to an Employee Assistance Program.

To apply, please submit a resume and cover letter to Human Resources.
Connecticut Foodshare, as a state contractor, is an affirmative action/equal employment opportunity employer committed to non-discrimination in all its hiring and employment practices. Connecticut Foodshare maintains a drug-free workplace.

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