Direct Support Professional

Mentor Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

OUR MISSION AND PERFORMANCE EXPECTATIONS The MENTOR Network is a mission-based organization dedicated to providing high quality services to those we serve. Therefore, to deliver on our mission, The Network expects every employee to perform his or her job first and foremost in accordance with the Company’s mission.   Pay Rate: $19.00 hourly   SUMMARY The Direct Support Professional is a full time or part time position and is considered non-exempt and paid hourly. The Direct Support Professional is responsible for providing direct support within a single program or unit within a program, typically supporting 4 - 6 individuals in residential settings, or up to 10 individuals in periodic programs. The Direct Support Professional is responsible for providing direct support or assistance in accordance with individual service or program plans and may include socialization, health maintenance, medication administration and skill or behavioral development. The Direct Support Professional assists with day-to-day activities including personal care, housekeeping, recreational activities, transportation, community integration, shopping, citizenship, and other activities of daily living.   The Direct Support Professional generally works 16 to 40 hours per week as scheduled. The Direct Support Professional works at the program location and may accompany individuals into the community.    ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below: Personnel 1.Training: Attends orientation and on-going training as directed; participates in monthly staff meetings. 2.Employee Scheduling: Works scheduled hours; arrives for work on time; stays on shift until replacement arrives; notifies supervisor in advance when unable to work as scheduled or as soon as possible after the designated start time; may fill in for other shifts where required without causing unapproved overtime, or in the event of emergency.  3.Teamwork: Works together with others, values others contributions; is courteous; communicates openly; listens; and shows respect to others. 4.Workplace Safety: Complies with all established safety policies, procedures and practices and reports all work-related injuries to his/her supervisor.   Services and Supports 1.Direct Support: Provides direct support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living. 2.Records: Accurately documents progress and activity; reviews records and logs to stay abreast of changes in service plans; maintains confidentiality; accurately and timely completes billing documentation as applicable.  3.Management of Individuals’ Assets: Assists with money management, as assigned, and assures safety of individuals’ funds and property. 4.Relationships: Maintains healthy and professional relationships with individuals, friends, families, guardians and case managers; greets family members and other visitors; implements Network Customer Service Standards. 5.Reporting: Reports any instance of alleged abuse or neglect according to internal and external standards; reports medical, behavioral and other incidents in accordance with Network policy and external requirements. 6.Rights: Maintains confidentiality, respects the rights of persons being served, according to the applicable bill of rights; practices universal precautions; assists individuals in exercising their rights.    Health Care 1.Appointments: May accompany individuals to medical appointments; relays orders and information to and from medical providers as required. 2.Medications: If assigned, accurately administers and documents delivery of medications and treatments; promptly reports administration errors; maintains appropriate security of controlled medications and other medications and supplies. 3.General Health Care: Monitors individual’s health; documents health concerns; communicates with nurse or supervisor as appropriate; calls 911 in the event of emergency; follows individual health care directives. 4.Medical Supplies and Equipment: Correctly follows procedures in utilizing medical equipment; reports malfunction or disrepair. 5.Dietary planning: Prepares or supports individuals to prepare food in accordance with planned menus and individual choice; knows special diets and prepares individual meals accordingly; monitors mealtime and correctly implements any dining plans.   Maintenance 1.Vehicles: May transport individuals into the community; drives safely and according to local laws; assures proper use of safety equipment including seat belts, lifts and wheelchair ties; reports accidents to appropriate authorities immediately; reports accidents and safety concerns immediately to supervisor or maintenance personnel. 2.Housekeeping: Performs daily and seasonal housekeeping as directed; maintains neat, clean and safe environment; reports hazards or safety concerns. 3.Maintenance and Repair: Monitors environmental safety and may make minor repairs, change light bulbs, etc.; may perform yard maintenance including keeping walkways safe and snow removal; reports equipment or facilities requiring repairs to supervisor or maintenance personnel as required.  4.Safety: Checks water temperature as required when assisting with bathing; participates in safety drills and protects persons being served in the event of emergency.    Other: Performs other related duties and activities as required. Employee may from time to time need to use a personal cell phone for business purposes and will be provided a stipend to cover the business costs of doing so.   Minimum Knowledge and Skills required by the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job: Education and Experience: •High school diploma or equivalent preferred. •Six months of experience in human services preferred. Must be 18 years of age. Certificates, Licenses, and Registrations Required: •Valid driver’s license in good standing. Car registration and vehicle insurance if providing transportation for individuals receiving services. •All state-required training and certification completed in mandated timeframes. Blood Borne Pathogen Category: •Job requires performance of duties that involve potential for exposure to blood, body fluids, or tissues. Tasks that do involve exposure are an expectation of employment.   Other Skills and Abilities: •N/A   Other Requirements: •Travel required as needed   Physical Requirements: •Heavy Work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.   AMERICANS WITH DISABILITIES ACT STATEMENT External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case basis via the interactive process.

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.


We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.