Sales Coordinator

Join an established commercial workplace solutions provider with decades of industry experience and access to more than 200 furniture and interior product lines . Play an essential role in delivering workplace transformations for corporate, healthcare, education, and government clients. This opportunity offers hands-on involvement in commercial furniture projects, client account management, pricing, order coordination, and installation planning , with the chance to work alongside experienced sales, design, and project management professionals. The Account Coordinator will manage the day-to-day coordination of commercial office furniture accounts, overseeing projects from initial quotations and purchase orders through delivery and installation. This client-facing position combines account management, order processing, pricing accuracy, and project coordination to ensure commercial interiors projects are delivered efficiently and according to customer specifications. Leveraging experience in the commercial office furniture industry , the Account Coordinator will work closely with sales representatives, manufacturers, project managers, and installation teams to manage complex orders, resolve discrepancies, and maintain seamless project execution. Responsibilities Coordinate assigned commercial furniture accounts throughout the quoting, ordering, delivery, and installation process. Prepare customer quotations, proposals, and pricing in collaboration with sales representatives. Convert approved quotes and purchase orders into accurate sales orders using Hedberg. Verify furniture specifications, product quantities, pricing, and contract terms before order submission. Monitor manufacturer lead times, order acknowledgments, shipping schedules, and delivery milestones. Process order revisions, cancellations, and change requests while coordinating with manufacturers and internal departments. Communicate order status, project updates, and delivery timelines to customers and stakeholders. Coordinate with warehouse, dispatch, installation, and project management teams to align project schedules. Maintain project budgets, inventory records, order documentation, and fulfillment tracking. Research and resolve pricing discrepancies, invoicing issues, order errors, and customer account concerns. Maintain accurate client account information, project records, and order management documentation. Identify opportunities to improve order accuracy, workflow efficiency, and customer service processes. Qualifications 3+ years of commercial office furniture industry experience required. Experience coordinating commercial furniture orders, customer accounts, or workplace interiors projects. Hands-on experience preparing quotations, managing pricing, and processing purchase orders. Knowledge of commercial office furniture products, manufacturer lead times, and order fulfillment processes . Experience managing complex furniture orders, multiple product lines, or multi-phase installation projects preferred. Hedberg experience preferred , or experience with comparable furniture dealer management systems. Proficiency in Microsoft Excel, Word, and Outlook. Experience coordinating with furniture manufacturers, sales representatives, project managers, and installation teams. Experience resolving order discrepancies, pricing issues, invoicing concerns, and customer account inquiries. Bachelor's degree in Business Administration, Communications, or a related discipline preferred. #J-18808-Ljbffr Primary Services