Mitigation Project Manager

Benefits:

401(k) matching

Bonus based on performance

Company car

Company parties

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Mitigation Project Manager

Company: SERVPRO of Pewaukee & Sussex Job Type: Full-Time Location: Pewaukee, WI Schedule: Full-time with emergency on-call responsibilities as needed

Position Summary

SERVPRO is seeking an experienced and organized Mitigation Project Manager to oversee restoration and mitigation projects from initial loss through project completion. This role is responsible for managing crews, coordinating job schedules, maintaining customer communication, and ensuring projects are completed safely, efficiently, and according to company standards.

The ideal candidate has strong leadership skills, restoration industry experience, and the ability to manage multiple projects in fast-paced emergency situations.

Key Responsibilities

Manage residential and commercial mitigation projects involving water, fire, mold, and storm damage

Conduct initial site inspections and develop project scopes

Coordinate technicians, subcontractors, equipment, and materials

Monitor drying progress and ensure mitigation procedures meet industry standards

Maintain accurate job documentation, moisture logs, photos, and daily records

Communicate project updates with customers, insurance adjusters, and management

Ensure projects remain on schedule and within budget expectations

Oversee jobsite safety and enforce company policies and OSHA standards

Perform quality control inspections and resolve customer concerns

Assist with estimating, invoicing, and job file completion as needed

Participate in emergency response and rotating on-call schedule

Qualifications

High school diploma or GED required; college or trade education preferred

Minimum 2–5 years of restoration, mitigation, or construction management experience

Leadership or supervisory experience preferred

Strong knowledge of water mitigation, structural drying, and restoration procedures

Valid driver’s license with acceptable driving record

Ability to manage multiple projects simultaneously

Strong organizational, communication, and problem-solving skills

Proficiency with mobile documentation software and basic computer applications

Preferred Certifications

IICRC Water Restoration Technician (WRT)

Applied Structural Drying (ASD)

Applied Microbial Remediation Technician (AMRT)

OSHA Safety Certification

Xactimate experience preferred

Benefits

Competitive salary based on experience

Performance bonuses and overtime opportunities

Health, dental, and vision insurance

Paid time off and holidays

Company vehicle or vehicle allowance (if applicable)

Training and certification reimbursement

Advancement opportunities within SERVPRO

Physical Requirements

Ability to lift 50+ pounds occasionally

Ability to work in varying environmental conditions including water-damaged structures

Ability to travel locally between job sites

Availability during emergency response situations

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.