Supervisor Food and Nutrition

Supervisor Position at Saint Joseph Mercy Health System

This Supervisor will be a supporting leader for retail and FANS primarily on Nights and Weekends. Typical shifts will be 2-10:30pm or 4pm-12:30am; but flexibility may be needed to cover other shifts as department needs evolve.

An Opportunity to Join our Remarkable Care Team!

Saint Joseph Mercy Health System, one of the nation's top health care services providers, spanning five counties in Southeastern Michigan. SJMHS represents more than 2,700 physicians and 14,000 nurses and staff, and includes 5 Hospitals, 5 Outpatient Health Centers, 8 Urgent Care Facilities and over 25 Specialty Centers.

SJMHS is part of Trinity Health a national Catholic health system with an enduring legacy and a steadfast mission to be a transforming and healing presence within the communities we serve.

As a mission-driven innovative health organization, we will become the national leader in improving the health of our communities and each person we serve. We will be the most trusted health partner for life. Our Core Values, Reverence, Commitment to the Poor, Justice, Stewardship, and Integrity guide our behaviors to help us achieve our Vision.

Position Purpose

Manage all day to day operations of high volume Joe's Java concept along with the cafeteria and vending within St. Joseph Mercy Health System, including hiring, training and retaining an excellent staff, delivering outstanding hospitality, food cost, labor cost, teaching and learning, sanitation, safety and cleanliness, adherence to all company policies and procedures

Essential Functions and Responsibilities

• Develop customer partnerships by working with department managers to grow the business within the hospital by continuing to improve on options and availability at both the Howell Facility, Room Service, The Brighton Short stay and the Cancer Center.
• Communicate and train all aspects of hospital programs and standards to management and hourly teams.
• Oversees two different locations which requires travel between both Howell and Brighton.
• Supervise the activities of food service personnel. Interviewing, making decisions for hiring, orientation, evaluating, training and terminating for coffee shop, cafeteria and vending associates.
• Drive your team in the areas of new product introductions and promotional programs; including: expanding menu items and gift shop indicatives.
• Guide and train colleagues in both foods services and Java Joes. Help implement new ideas and bring forward new ideas from all staff.

Works with Mgr Retail Service in the development of area budget for supplies and manpower. Develops plans to increase revenue and lower expense based on department and hospital budget. Along with setting targets and projections to stay within established range. Provides explanations for those budget variances.

• Maintains favorable working relationship with departments, commercial vendors, service representatives, and technical system support staff to ensure uninterrupted or minimal interruptions to operations.
• Participates with the Mgr Retail Service in developing plans to reduce expenses and keep within financial targets.
• Leads and or participates on hospital/system initiatives and programs which support staff, patients and community.
• Ability to learn, transfer learning, train and hold shift leaders accountable for knowing, demonstrating and effectively utilizing systems, tools, processes, and equipment which enable customer loyalty and increased profitability.
• Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.
• Maintains the confidentiality of information acquired pertaining to patient, physicians, associates, and visitors to St. Joseph Mercy Health System. Discusses patient and hospital information only among appropriate personnel in appropriately private places.
• Behaves in accordance with the Mission, Vision and Values of SJMHS.
• Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.

Other Functions and Responsibilities

Performs other duties as assigned.

Required Education, Experience and Certification/Licensure

Education: High School Diploma required

Serv-Safe Certification required

Experience: 3-5 years of increasingly responsible restaurant/food service/supervisory experience.

Required Skills and Abilities

Proficiency with MS Office Suite applications including MS Word, Excel and Powerpoint Must possess exceptional interpersonal skills and be able to interface effectively with all levels of management in the field and at the SSP corporate offices Ability to effectively influence through knowledge, relationship management and trust. Ability to conduct gap analysis between desired and current state of expressed goals, based on business planning,knowledge or basic business operations, employee satisfaction, consumer satisfaction and marketing effectiveness. Excellent written and verbal communication, including delivering presentations at public meetings Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.

Why this position -- What can it do for you!

• Located in the Ann Arbor/Ypsilanti, Michigan with easy access to US-23, M-14, and I-94.

• Full benefits package
• Medical
• Dental
• Vision
• Paid Time Off
• Retirement Savings Plan with employer contribution option
• Tuition Reimbursement
• Life Insurance
• Short/Long Term Disability

• Opportunity for growth and advancement throughout Trinity Health in 18 different states!
• Free close proximity parking!

For more information regarding career opportunities with Saint Joseph Mercy Health System please visit

Successful candidate will be subject to mandatory vaccinations/immunizations unless they qualify for an available exemption.

This document is intended to describe the generalized duties and responsibilities, the specialized job functions, and the essential requirements of this job. It is not intended to be an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements or reflect any accommodations made under the American's with Disability Act, the Michigan Handicapper's Act, or SJMHS's Return to Work Program.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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