Patient Service Specialist - Medical Front Office

Baylor Scott & White Institute for Rehabilitation Coppell, TX Patient Service Specialist (PSS) Shift Hours Monday – Thursday: 2 PM – 7 PM Friday: 7 AM – 4 PM Compensation Depends upon candidate’s years of experience and internal equity. This is an entry-level position. Starting salary: $18 – $25 per hour based on experience. Seeking someone organized, adaptable, and able to work well with others or independently. Candidates will be required to travel to other locations as needed. They must provide outstanding customer service and get things done. We process referrals, schedule patients, complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arrival and scheduling of patients, billing reports, closing report and other tasks as needed. Greets patients Answers phones Patient intake and data entry Insurance verification and pre-authorization Schedules patient appointments Operates front office of outpatient centers Supports therapists and therapy assistants Daily cash balancing and weekly banking deposits HS diploma or GED required Preferred Experience Customer service experience Knowledge of insurance verification Healthcare, medical, or dental office administration #J-18808-Ljbffr