Program Chair (PMHNP)

WGU Career Opportunity

If you're passionate about building a better future for individuals, communities, and our country—and you're committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Professional 313Pay Range: $123,000.00 - $190,700.00

Job Description

Responsible for the overall end-to-end owner of that program through its entire lifecycle. This include all the pre-definition research (market-segment selection, targeted skills, market demand for graduates, student demand, competitive analysis, portfolio strategy, pricing, program requirements, and program level P&L), (b) building and launching the program by working with the academic program directors and other subject matter experts across different departments to define the curriculum, and working with the program development team to build and launch the program (with the right quality, on-time and in budget), and (c) tracking the post-launch adoption of the program by working with the marketing and partnership teams to drive the adoption of the program with students, monitoring and tracking the success of students within the program, working with other stakeholders to make on-going adjustments to the program to improve student success and market relevance, and managing the program-level P&L. Success is measured in terms of planning, building, delivering, and scaling the right programs profitably that cater to our underserved student population with a high-level of retention and ROI for the students.

• Drives a culture of continuous experimentation, measurement, and learning from data to rapidly improve the quality and delivery to students

• Leads academic program leaders, instructional faculty, and student coaches/mentors

• Influences others and Communicates Effectively: Communicates to improve and promote teamwork, decision making, and problem solving. Listens and responds effectively to the reactions and positions of others and encourages the expression of diverse ideas and opinions. Adjusts message and style to fit the audience. Provides timely and helpful feedback. Communicates appropriately to win support with all audiences.

• Collaborates: Works cooperatively with others across the organization to achieve shared objectives. Represents own interests while being fair to others and their areas. Partners with others to get work done. Credits others for their contributions and accomplishments. Gains buy-in, trust and support of others.

• Manages Ambiguity: Deals comfortably with the uncertainty of change. Effectively handles risk. Can decide to act without the total picture. Is calm and productive, even when things are up in the air. Deals constructively with problems that do not have clear solutions or outcomes.

• Drives for Results: Has a strong outcomes-based orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of successfully achieving goals. Pushes self and helps others achieve results. Has a continuous improvement mindset.

• Builds Effective Teams: Forms teams with appropriate and diverse mixes of styles, perspectives, and experience. Establishes common objectives and a shared mindset. Creates a feeling of belonging and strong team morale. Shares wins and rewards team efforts. Fosters open dialogue and collaboration among the team. Creates a team that works well cross-functionally.

• Organizational Learning: Learns quickly when facing new situations. Experiments to find innovative solutions. Takes on challenges of unfamiliar tasks. Extracts lessons-learned from failures and mistakes. Expands knowledge base through ongoing curiosity.

• Performs other related duties as assigned.

Knowledge, Skill, and Abilities:

• Deep understanding of how students learn and combining innovative curriculum and student support strategies to drive student success

• Customer or student obsession with a focus on driving successful outcomes for them

• Industry or academic leader in the discipline (PMHNP)

• Understanding of the industry trends, job opportunities, and educational market trends in the discipline

• Credible voice of the department in external partnerships and presentation opportunities

• Strong people leader to indirectly lead a diverse team of 25+ people including academic program leaders, instructional faculty, and student coaches/mentors

• Execution focus with the ability to dive-deep and live in the details with a fast-paced weekly execution cadence

• Ability to organize and coordinate activities and results across cross-functional teams

• Ability to coach and develop direct reports

• Ability to collaborate with and manage teams, including those in a remote environment, while demonstrating excellence, integrity, and respect

• Ability to work effectively in a highly matrixed organization

• Ability to build relationships and influence at all levels, both internally and externally

• Ability to be an agent of change in a rapidly changing environment

• Proven ability to analyze data to identify trends and drive innovation

• Sound judgement and decision-making skills

• Strong oral and written communication skills

Job Qualifications:

Minimum Qualifications:

• Master of Science in Nursing degree, or a Post-Master's Certificate, or in place of a master's degree, a PhD in Nursing or DNP

• Active national certification as a Psychiatric Mental Health Nurse Practitioner.

• Active unencumbered RN license

• 5 years of demonstrated teaching excellence in a variety of courses at the post-secondary level

• 2 years of leadership or supervisory experience. Leadership and supervisory experience in a post-secondary institution.

• 4+ years of related experience to include a combination of program P&L responsibility, able to effectively plan and operate degree-granting educational programs with the goal of driving student outcomes, student satisfaction, and profitability.

Preferred Qualifications:

• Doctoral degree in Nursing in programmatically appropriate/related field

• Experience in higher education

• Experience in developing online education programs and/or developing and scaling rapidly changing organizations/programs

• Experience in developing curriculum and/or high-stakes assessments

• Demonstrated success in change management, and bringing order and structure to complex situations

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at times.

Travel:

This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.