Certified Nursing Assistant (CNA)

Job Description

Job Description

Certified Nursing Assistant / Home Care Aide | Highgate Senior Living – Billings, MT

Compensation: $20.00–$23.00 per hour

LOVE YOUR WORK. JOIN OUR TEAM.

A community, not a facility. Highgate Senior Living takes a holistic, person-first approach and encourages independence. We treat residents and team members like family. This is your opportunity to support our mission and positively impact the lives of seniors and their families.

ABOUT THE ROLE

Support residents in assisted living and memory care with hands-on care rooted in dignity and choice. Your skill and presence help residents stay healthy, comfortable, and connected so families can feel confident.

WHAT YOU’LL DO

Provide ADL support, including bathing, grooming, dressing, toileting, and mobility.

Offer companionship, purposeful engagement, and cueing.

Monitor and report changes and complete documentation accurately and on time.

Uphold infection control, safety, and emergency procedures.

Assist with dining, hydration, and restorative activities.

Work collaboratively with nurses, leaders, and families.

SKILLS & ATTRIBUTES

Compassionate, resident-first mindset with strong communication.

Critical thinking and sound judgment in dynamic situations.

Adaptability and initiative; comfortable changing pace and priorities.

Team-oriented and receptive to coaching and feedback.

Interest in dementia education and person-centered techniques.

RELATABLE EXPERIENCE

Experience in assisted living, memory care, or home care.

Healthcare, hospitality, or high-touch customer service roles.

Multitasking and service roles where empathy and reliability are essential.

Volunteer work serving vulnerable populations.

QUALIFICATIONS

At least 18 years of age.

Current CNA or HCA license, as required for the position.

CPR and First Aid certification, or willingness to obtain.

Current negative TB test.

Ability to stand, bend, and move throughout the workday and transfer up to 50 pounds with assistance.

Ability to pass a criminal background check.

Organized, efficient, and able to work independently when needed.

WHY JOIN HIGHGATE

Medical, dental, and vision insurance for eligible Team Members.

401(k) retirement savings plan with employer matching.

Vacation, paid sick time, and holiday pay based on eligibility and applicable policy.

Paid parental and bereavement leave for eligible Team Members.

Tuition reimbursement opportunities after one year of employment, with prior approval.

Confidential Team Member Assistance Program available from your first day.

Team Member referral bonuses of up to $300 per successful referral, subject to program requirements.

Growth pathways, internal promotion opportunities, and an inclusive, values-driven culture.

Highgate Together support for Team Members in need.

Join a workplace that values heart, purpose, and community. Apply today — we’d love to meet you.