Banquet Captain

About House of Yes 

House of Yes is a theatrical nightclub and creative collective in Bushwick, Brooklyn that has become a beacon of NYC nightlife. We are renowned for producing themed dance parties, circus spectacles, and performance-fueled theater shows. In addition to our in-house programming, we offer our space for private events, fundraisers and community activities. Each night is specially curated to present a fusion of music, visual art, theatrics and interactive elements. We are a fast-growing company, recognized globally for creating incredible experiences and holding the culture of nightlife to a higher standard.

Job Overview 

The Catering Captain is a part time yet critical role within House of Yes. They report to the House of Yes Private Events Team and General Manager, and are responsible for the execution of private events during the Run of Show (ROS). The Catering Captain has a devotional commitment to customer service and the guest experience that is expressed with the utmost patience, sincerity, respect and professionalism. This role is best suited for someone who is highly experienced in catering and private events and excels at leading and supervising server and floor teams. The Catering Captain position has the opportunity to grow into a larger role with a higher level of responsibility and the possibility of full time hours.

Requirements 

• 21+

• Must be legally able to work in the USA

• 5+ years experience in the Hospitality/Catering Industry

• 2+ years leadership-level experience in the Hospitality/Catering Industry

• Must be able to comfortably lift 50 pounds and climb stairs

• Must be able to stand for extended periods of time

• Comfortable in group settings and leading catering teams with confidence

• Strong attention to detail and highly accurate

• Excellent interpersonal, written, and oral communication skills

• Extremely strong level of customer service and professional attitude

• Food Handler’s Certificate

• TIPS Certificate

• Must be available on nights and weekends

• Comfortable in nightlife, queer, and alternative spaces as well as large crowds

Responsibilities (Include But Not Limited To)

• Act as Catering Lead for House of Yes Private Events

• Prior to the event start time, communicate menu and ROS to servers and other team stakeholders; leading Pre-Shift Meetings along with the Private Events Team

• Supervise all servers during events, ensuring the menu and ROS is executed exactly to plan

• Problem solve quickly and efficiently; immediately communicating any changes to the team

• Actively spots issues or inefficiencies and work to quickly resolve them, never abandoning the issue until it is completely resolved

• Manage various serving styles, including but not limited to: family style, buffet, stationary hors devours, passed hors devours, coursed meals, and others

• Creating and implementing an organizational protocol for all catering items (dry goods, plate, cutlery, etc); ensuring protocol is followed through on a consistent, longterm basis

• Maintaining par levels for all items

• Creating and managing side work lists for servers

• Communicating onsite needs with the chef during events

• Attend Private Event Team meetings (either in person or remote) as required

• Uphold service standards and bar organization; support team training and accountability

• Supervise Dept of Health compliance during events and provide ongoing supervision of cleanliness

• Creating a positive, rewarding work environment for all House of Yes catering staff while acting as an exemplary employee and leader

• Other duties as assigned by House of Yes Management

Desired Characteristics Of All House of Yes Team Members

• Embrace and exemplify House of Yes culture. 

• Be enthusiastic about work and creating an excellent experience for all.

• Demonstrate flexibility and a receptiveness to change. 

• Maintain professional courtesy and behavior at all times. 

Hours and Expectations 

• Position type: W2; part time

• Pay rate: $25.00-$30.00 per hour based on experience

• Work location: onsite at House of Yes in Brooklyn, NYC

• Meeting participation: Attendance required as needed (remote vs in-person as needed)

• Night time and weekend availability required, particularly during peak seasons such as Pride, Halloween, December, and NYE

Reporting Structure 

Reports to Private Events Team and General Manager

House of Yes recognizes that diversity fuels creativity and innovation; we are committed to cultivating an inclusive team that mirrors the vibrant diversity of our venue’s patrons and the community we serve.