Customer Service Representative

Job Description

Job Description

Job description
We’re a local family-owned and family-operated HVAC, plumbing and electrical company looking for a talented dispatcher/customer service representative to join our team. We’re one of the fastest growing companies in the area and provide competitive pay and benefits and a culture and values encouraging long-term employment. The ideal candidate will be an ambitious and high-energy team player. As one of our representatives, you will become part of a successful team.

Our offices are open Monday through Saturday 7 am to 7 pm. All applicants will be required to pass a drug test and background check prior to employment. Must live within 30 miles of our offices.

Minimum Requirements:

· Candidate MUST BE GREAT ON PHONES.

· Candidate MUST BE GREAT ON COMPUTERS.

· High-energy level and ambition to be the best at his or her position.

· Ability to operate in a dynamic, fast-paced environment and adapt to a changing environment.

· Strong communications and team building skills.

· Willingness to learn a proven way of doing things that leads to success.

Job Type: Full-time

Pay: $14.00 - $18.00 per hour DOE

Location :

Magnolia, Texas (Northwest Houston)

Work schedule

7:00 am – 5:30 pm Monday through Friday/ 7:00 am to 4:00 pm Saturday rotation, plus rotating on-call schedule

Supplemental pay

Bonus spiff

Benefits

We invest in the whole you — your health, your family, and your future. Employees enjoy comprehensive medical coverage through Cigna with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA alongside dental and vision benefits with low weekly premiums. We protect your financial wellbeing with company-paid Basic Life and AD&D insurance, Basic Long-Term Disability at no cost to you, and optional Voluntary Short-Term Disability and additional life coverage. Planning for retirement is easy with our 401(k) plan, where we match 50% of your contributions up to the first 6%. Beyond the basics, you'll have access to supplemental health plans including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot — an exclusive employee discount program. When you join us, you're not just getting a job — you're gaining a benefits package designed to support you at every stage of life.