Assistant Sales Manager

Job Description Job Description COMPANY OVERVIEW Founded: 2015 in Venice Beach, California Headquarters: Irvine, California Subsidiary of Xponential Fitness , the world's largest boutique fitness franchisor with over 3,150 studios across 49 U.S. states and 27 countries StretchLab is the industry-leading brand in one-on-one assisted stretching and group flexibility training. We deliver customized, expert-led sessions through our proprietary Flexologist™ training program, accredited by the Institute for Credentialing Excellence. Our approach blends PNF (proprioceptive neuromuscular facilitation) techniques with personalized attention to enhance mobility, reduce pain, improve posture, and promote post-workout recovery, helping clients "Live Long" POSITION: The Assistant Sales Manager is a dynamic, high-energy sales and operations role. You will support the Area Manager in driving membership sales, managing client relationships, and ensuring a premium in-studio experience. The ideal candidate thrives in a people-first, goal-driven environment and is passionate about health, wellness, and helping others. REQUIREMENTS * HAS TO LIVE WITHIN 20 MILE RADIUS OF THE SUPPORTING STUDIOS ( will support multiple locations) * 1-2 years experience as a telemarketer, customer service, or call center environment * Proven ability sales calls metrics * Strong communication and interpersonal skills * Comfortable with CRM lead management and POS technology: Canva, Microsoft office, Google Suite, digital calendar technology * Positive attitude, team player, and self-starter. * Flexibility to work evenings and weekends ( preferred time 9-6, 9-1 and/or 4-7pm weekdays, weekend times vary) --- Benefits & Compensation * Hourly pay + commission and bonuses * COMMISSIONS ON ALL NEW SALES: PACKAGES, RETAIL, DROP-INS, AND MEMBERSHIPS * Growth opportunities within a rapidly expanding brand * Supportive, fun, and health-focused studio environment * PROVEN, SUCCESSFUL SALES TRAINING, ENSURING GREAT INCOME FROM COMMISSIONS RESPONSIBILITIES Sales & Membership Growth * Drive studio sales by converting leads, walk-ins, and first visits into memberships * Conduct follow-up communication with prospects/members via phone, text, and email * Support local community outreach and pop-up grassroots events to generate new leads * Maintain knowledge of all membership packages and promotions Marketing Services * Maintaining social media presence * Create event flyers and digital sign ups * Schedule email marketing campaigns * Conduct outreach to local community partners to schedule pop-ups * Come up with h cre4ative ideas to drive open house events and foot traffic into the studio Customer Experience * Educate new clients on StretchLab services, session options, and the benefits of assisted stretching * Address client concerns and feedback in a professional, solutions-oriented manner * Assist with inbound conflict resolution matters for clients Lead Management: Inbound/Outbound studio communication * Answer Inbound calls for multiple studios * Make a minimum required lead calls daily * Respond quickly to client voicemails, emails and texts received by the studio * Communicate via Group Chat with team members about client appointment changes and urgent