Manager - Dental CAD/CAM Department

Job Description

Job Description

Dental CAD/CAM Manager

Location: Rochester, NY
Job Type: Full-time, Onsite
Compensation: $90,000–$110,000 per year, based on experience
Additional Compensation: Incentive opportunities available
Benefits: Premium benefits package and relocation assistance available

Job Overview:

A growing dental laboratory is seeking an experienced Dental CAD/CAM Manager to lead and support its digital design team.

This role is ideal for a strong CAD/CAM professional who combines advanced technical knowledge with leadership, organization, and the ability to guide a team in a fast-paced dental lab environment. The right candidate will oversee digital design workflows, support quality standards, troubleshoot technical issues, and help improve efficiency across the department.

This opportunity offers a competitive compensation package , premium benefits , incentive opportunities , and relocation assistance for qualified candidates.

Key Responsibilities:

• Lead, support, and mentor CAD/CAM designers and digital team members.
• Help manage daily workflow, case assignments, scheduling, and production priorities.
• Review digital designs for accuracy, function, fit, and overall quality.
• Ensure cases meet internal quality standards and doctor/customer expectations.
• Support complex case planning and provide technical guidance to the team.
• Help improve CAD/CAM procedures, workflow consistency, and department efficiency.
• Troubleshoot digital design, scanning, printing, milling, and software-related issues.
• Work with lab leadership and other departments to support smooth production flow.
• Monitor department performance and help identify areas for improvement.
• Assist with equipment, materials, and resource planning as needed.

Qualifications:

• 5–7 years of dental laboratory CAD/CAM experience preferred.
• Strong experience with digital dental design workflows.
• Proficiency with software and platforms such as 3Shape, Exocad, Meshmixer, desktop scanners, 3D printers, and/or CNC mills.
• Prior experience supervising, training, or managing a team preferred.
• Strong understanding of dental anatomy, occlusion, case design, and production standards.
• Ability to troubleshoot technical issues and support digital production needs.
• Strong communication, organization, and leadership skills.
• Ability to prioritize deadlines and manage workflow in a busy lab environment.
• CDT certification is a plus but not required.
• Bachelor’s degree or equivalent experience preferred.

Compensation & Benefits:

• $90,000–$110,000 per year, based on experience.
• Incentive opportunities available.
• Premium benefits package.
• Relocation assistance available for qualified candidates.

Ideal Candidate:

The ideal candidate is an experienced CAD/CAM dental technician or digital lab leader who enjoys solving technical challenges, supporting team development, and improving digital production processes. This person should be comfortable balancing leadership responsibilities with hands-on technical support when needed.