Field Service Technician

CraneWorks offers new employees the opportunity to enroll in health, dental, vision, disability, and life/AD&D benefits, in addition to taking advantage of our generous PTO and 401(k) packages. We strive to offer the best values to customers and employees. Position: Field Service Technician - Greensboro, NC Location: Greensboro, NC Job Id: 703 # of Openings: 1 About Us: CraneWorks is an award-winning global provider of lifting solutions. Our commitment to customer service is unparalleled and we consistently strive to earn our customers’ loyalty and trust. Our fundamental values are safety, quality, integrity, reliability, and teamwork and our commitment to these values help steer our business operations. We are proud to be an Equal Employment Opportunity employer. Job Summary: This position will inspect, diagnose, repair, and perform maintenance on various crane equipment including mobile cranes (All Terrain, Rough Terrain, Crawler Cranes, Boom Trucks, knuckle booms, bucket trucks, etc.). Mechanical experience required with electrical and hydraulics. It is part of this role’s responsibility to help grow the business by identifying new opportunities and contributing to the development of customer relationships and market presence. This is a summary description and therefore does not capture the entirety of the essential functions of the role. The candidate should ensure they have read and understand the scope, job functions, and physical requirements needed for this role. Key Responsibilities A minimum of 3 years of experience as a Mobile Crane Mechanic/Technician that can operate and inspect cranes in order to diagnose defects Technician efficiency must be maintained at technicians level of expertise and or seniority. Demonstrates working knowledge of CANBUS, PAT, EKS, ECOS, LICCON, and Greer systems. Examines parts for damage or excessive wear using micrometers and gauges Reads and understands operating manuals, parts manuals, blueprints and technical drawings Tests mechanical, electronic, electrical and hydraulic products and equipment after repair or modification to ensure proper operation and compliance with OEM specifications Prepares for jobs by checking parts and drawings for accuracy and completeness Capable of accomplishing tasks independently without direct supervision Maintain conformity to safety requirements, manufacturer procedures, and other regulations Properly fills out working reports, hour’s reports, time sheets, hour’s overviews, work orders, and expense reports Exceptional customer service and communication skills Ability to work overtime as well as on weekends is a plus. Travel is required periodically for 1 to 4-day intervals for field techs. Our shop technicians work anywhere from 40 to 50 hours a week depending on immediate needs and our field technicians work anywhere from 40 to 80 hours a week depending on customer needs Valid driver’s license and satisfactory driving record required for field technician positions Preferred Qualifications History of working with different forms of mobile crane equipment, specifically Grove RT and TMS Cranes; Grove GMK European Cranes; Manitowoc, Liebherr, Terex, Palfinger, IMT, Cormach, National, Demag, Manitex, etc. Physical & Environmental Requirements To perform the essential functions of this position, an employee must be able to: Frequently stand, walk, bend, kneel, squat, climb, crawl, and work in awkward positions for extended periods. Frequently use hands and fingers to handle tools, parts, controls, and equipment requiring manual dexterity. Regularly lift, carry, push, and pull materials and equipment weighing up to 50 pounds independently and occasionally more with assistance or mechanical lifting devices. Climb ladders, steps, platforms and crane structures while maintaining three points of contact. Work at varying heights while utilizing required fall protection equipment. Safely operate hand tools, power tools, hydraulic tools, diagnostic equipment, forklifts, overhead cranes, and other shop equipment. Possess sufficient visual acuity to inspect components, read gauges, technical manuals, wiring diagrams, and electronic diagnostic equipment. Possess sufficient hearing and verbal communication abilities to communicate effectively in a noisy work environment and respond to warning signals. Maintain the physical stamina necessary to perform repetitive manual tasks throughout a scheduled shift. Work is performed in both indoor shop and outdoor field environments. Regular exposure to moving mechanical parts, heavy equipment, energized systems, grease, oils, fuels, hydraulic fluids, and cleaning solvents. Frequent exposure to varying weather conditions including heat, cold, rain, humidity, wind, and direct sunlight. Exposure to loud noise levels requiring hearing protection. Exposure to dust, dirt, vibration, fumes, and airborne particles. Required to wear Company-issued and OSHA-required personal protective equipment (PPE), including but not limited to safety glasses, steel-toe boots, hard hats, hearing protection, gloves, high-visibility apparel, and fall protection equipment as applicable. May be required to work in confined spaces, elevated work areas and around energized equipment while following established safety procedures and Lockout/Tagout (LOTO) requirements. Health insurance Paid time off 401(k) 401(k) matching Vision insurance Life insurance Referral program CraneWorks is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We encourage applicants from all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status protected by applicable law. CraneWorks is committed to providing a work environment that is free from discrimination and harassment. CraneWorks is proud to offer you a comprehensive benefits package to help with every aspect of your physical, financial, and personal health. We believe the health of our people is directly linked to the health of the company. When you’re healthy you’re at your best: at work, at home, and at play. CraneWorks CORE values Safety We are dedicated to the health and safety of everyone at CraneWorks. Protection on the job and doing our work with the utmost professionalism is central to our identity. Integrity We focus on building a trusting and responsible relationship with our customers, workers, and community. Honesty and integrity are essential in all of our relationships. Reliability Measure twice, cut once. We avoid shortcuts and work hard to provide equipment and services that our customers can count on. Teamwork We know how essential it is to collaborate and work together as a company. Together, we can create, build, and achieve more. Medical 100% employee coverage and 50% family coverage available the first day of the month following 60 days of employment 100% employee coverage and 50% family coverage available the first day of the month following 60 days of employment Vision 100% employee coverage and 50% family coverage available the first day of the month following 60 days of employment Group term life with AD&D Premium coverage available the first day of the month following 60 days of employment Short term/long term disability Premium coverage available the first day of the month following 60 days of employment Paid time off New employees accrue 13 PTO days and can earn up to 23 days the longer they stay with the company. 401(k) Eligible after 1 year of employment; employer match is determined annually by the company Third party recruiting agencies Thank you for your interest in providing staffing services to CraneWorks. We do not accept unsolicited resumes from recruiters or third-party employment agencies. We work with a group of approved vendors who support our search and recruitment needs. All vendors must have a current approved, signed, and dated Staffing Agreement from the Talent Acquisition Team at CraneWorks prior to submitting a resume or candidate to receive payment for placement. In the event a recruiter or agency submits a resume or candidate without a current signed and approved agreement, CraneWorks explicitly reserves the right to pursue and hire those candidate(s) without any financial responsibility to the recruiter or agency. Our vendor list is reviewed annually or as business necessities demand. To be considered as an approved vendor, please submit the following information to View email address on click.appcast.io : An overview of your company’s scope of services Your locations and contact information Company history including, but not limited to, the date your company was established Area of specialty References that you are permitted to disclose Additional items or information you would like us to review (Diversity, Minority, Veteran) Thank you for your interest in CraneWorks. We look forward to learning more about your organization and we will notify you if your company meets the criteria of an approved vendor. Legal disclaimer: CraneWorks, LLC is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. CraneWorks, LLC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CraneWorks, LLC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. CraneWorks, LLC will not tolerate discrimination or harassment based on any of these characteristics. Discover the latest crane industry news and info HOUSTON--(December 16, 2025)--CraneWorks, a... Get to Know the Team Behind CraneWorks Kansas City CHICAGO (November 1, 2023) – Equity Group... Kevin St. John also promoted to National Parts... More than twenty Tadano all terrain cranes added... Eric Rhodes brings almost 30 years of experience... Midwest Crane Repair to retain all management and... Nine-axle all terrain crane is the largest ever... Wilson brings 40 years of crane industry... A Demag AC 100-4L all terrain crane from... #J-18808-Ljbffr CraneWorks