Front Desk Clerk (Part-Time)

Front Desk ClerkHilton Resorts Corporation is seeking a friendly and professional Front Desk Clerk for our Vail Streamside location. This part-time role covers the Saturday and Sunday shift from 3 PM to 11 PM, offering a competitive hourly rate of $21-$22. The successful candidate will be the first point of contact for guests, ensuring smooth check-in and check-out experiences while delivering the high-quality service Hilton is known for.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.ResponsibilitiesGreet and welcome guests with a warm, professional demeanorPerform check-in and check-out procedures accurately and efficientlyHandle reservations, cancellations, and modifications using the property management systemAnswer phone calls and respond to guest inquiries promptlyProcess payments, issue receipts, and manage billing inquiriesResolve guest concerns and coordinate with other departments to ensure satisfactionMaintain a tidy and organized lobby and front desk areaCommunicate special requests and guest preferences to housekeeping and maintenancePromote hotel amenities, services, and local attractions to guestsAdhere to all Hilton brand standards and safety protocolsQualificationsAbility to work weekends and evening hours (3 PM-11 PM) consistentlyStrong basic math skills and attention to detailExcellent verbal and written communication skills in EnglishCustomer-service oriented with a friendly, approachable attitudeAbility to multitask and remain calm under pressureReliable transportation and punctuality