Teller

If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position is located at our North Platte, NE branch. Benefits Generous Paid Time Off (PTO) in addition to paid federal holidays. Child Care Assistance Program for eligible dependents. Exercise reimbursement program for employees. Community service and local outreach programs. Summary The Teller will be responsible for daily teller transactions in both the lobby and drive‑up locations of the branch. This position is also responsible for delivering outstanding client service and developing and maintaining client relationships by recognizing referral opportunities for additional products and other lines of business. Essential Duties and Responsibilities Provide client account services by processing deposits and loan payments, cashing checks, processing savings withdrawals, recording night and mail deposits, selling cashier’s checks, and redeeming savings bonds. Answer clients’ questions in person and over the telephone. Process additional transactions as needed, including preparing currency transaction reports. Identify basic cross‑sell and referral opportunities by answering inquiries, informing clients of new services and product promotions, determining client needs, and directing clients to a banker. Use 360View to record activities, incidents, and referrals to business partners and other lines of business. Process consumer credit card applications. Complete special client requests such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe‑deposit box procedures. Reconcile cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies. Comply with bank operations and security procedures, including participating in dual‑control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof. Maintain client confidence and protect bank operations by keeping information confidential and cautioning others regarding potential breaches. Enhance job knowledge by attending training sessions. Contribute to client service and bank success by welcoming new or different requests and supporting team members to accomplish results. Demonstrate basic product knowledge and proficiency with client‑facing systems. Complete work accurately with minimal errors. Participate in volunteer activities. Perform other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities Handle confidential and sensitive information with discretion. Strong mathematical aptitude. Excellent written and verbal communication skills. Strong interpersonal skills. Exceptional attention to detail. Education and/or Experience High School Diploma or General Education Degree (GED) required. Experience in a cash handling role preferred. Physical Demands and Working Environment Dexterity of hands/fingers to operate computer keyboard and mouse – frequently. Handling – frequently. Hearing – frequently. Lifting – occasionally (up to 25 lbs). Sitting – occasionally. Standing – frequently. Talking – frequently. Walking – occasionally. Noise level – moderate. Typical work hours – vary based on scheduling and business need. Regular and predictable attendance – required. Travel – as needed. #J-18808-Ljbffr First Interstate