Digital Banking Product Lead for Member Experience
Harvard Central Administration (CADM) Talent Acquisition
Harvard University Federal Credit Union (HUFCU) seeks a Digital Banking Manager to shape, deliver, and optimize digital experiences across channels. Reporting to the VP of Digital Banking, this role blends strategic thinking with hands-on execution using business analysis, customer insights, and technical understanding to meet member needs and drive adoption. The position involves leading product strategy, backlog prioritization, data-driven decision making, and vendor coordination while #J-18808-Ljbffr Harvard Central Administration (CADM) Talent Acquisition
- Harvard FCU seeks a Digital Banking Manager to lead product strategy, member experience, and delivery for the credit union’s digital platform. The role blends strategic thinking with hands-on execution, utilizing data and insights to shape features that meet member needs...Digital
$22.5 - $24 per hour
...seeking a Universal Banker to provide advanced member service support, handling transactional and account... ...loan applications, and assisting with digital banking. The ideal candidate will have 1-2 years of experience in branch banking, strong communication skills,...DigitalHourly payFull time$22.5 - $24 per hour
...Credit Union in Somerville, Massachusetts is looking for a Member Experience Specialist II to deliver advanced member service and support... ...accounts, assisting with loan applications, and providing digital banking support. The ideal candidate will have 1-2 years of experience...DigitalHourly payFull time- Rockland Federal Credit Union in Lynn, Massachusetts is seeking a Member Experience Specialist II to provide advanced member service support.... ...members with account openings, loan applications, and digital banking support while ensuring compliance with credit union regulations...Digital
$22.5 - $24 per hour
Rockland Federal Credit Union in Weymouth is looking for a Member Experience Specialist II to provide advanced member service support while... ...accounts, assisting with loan applications, and providing digital banking support in compliance with union policies. This full-time...DigitalHourly payFull time$132.5k - $338.3k
...brands drive growth with digital innovation, platform modernization, improved product distribution, and personalized customer experiences. Through an ecosystem of... ...Solution Development: Lead the end-to-end development... ...context of insurance or banking. Minimum 3 years of work...DigitalWork experience placementLive inWork at officeLocal area- ...President, GTM Programs & Experiences About the Company Innovative digital banking platform for credit... ...digital banking member engagement advanced... ...programs, and the ability to lead a high-performing team... ...Functions Marketing Product Marketing...DigitalRemote work
- ...Job title: Member Service Associate Reports to:... ...responsibilities Member Service Experience Deliver an... .... Making educated product and service... ...drawer settlement, online banking navigation, debit card... ...Mass Bay Credit Union's digital technology offerings....DigitalFlexible hours
$18 - $24.91 per hour
...A local bank in Boston is seeking a Customer Service Representative to manage client... ...high school diploma or equivalent, and experience in cash handling and customer service. The... ...clients with banking needs and promoting bank products. This position is part-time, with a...DigitalHourly payPart timeSeasonal workLocal area$21.68 - $36.13 per hour
...exceptional customer service, addressing customer needs while promoting banking solutions. You will engage customers, resolve inquiries, and... ...and at least a year of retail sales or customer service experience. Strong communication and interpersonal skills are essential....DigitalHourly pay- ...Relay is a digital banking platform that gives self‑made business owners the tools and know-how... ...Relay is looking for a VP of Customer Experience to scale our customer support function... ...customer insights meaningfully influence product, risk, and business decisions. At Relay...Digital
$55k - $65k
...verticals and expanded our product offerings to deliver... ...seeking a Payment Experience Team Lead in the Americas.... ...execution, support team members in reaching the team... ...related experience (banking, forex company) International... ...your community and Digital Disconnect Days!...DigitalFull timeWork at officeLocal areaImmediate startFlexible hours- ...Credit Union (HUFCU) is seeking a Digital Banking Manager to shape, deliver, and optimize digital experiences across channels. Working with the... ...with hands-on execution to create member-focused products and drive adoption. You will lead product strategy, roadmap, and backlog...Digital
$136k - $226.6k
Overview As part of the Customer Experience and The Way We Work... ...within Enterprise Platforms, the Product Owner II owns customer/employee... ...days per week at one of M&T Bank’s regional offices. Candidates... ...Experience developing/managing digital capabilities. Strong verbal...DigitalWork experience placement$197.3k - $225.1k
Lead Software Engineer, Full Stack (Risk... ...Intelligent Foundations & Experiences) At Capital One, we are changing banking for good by... ...with breakthrough product experiences and scalable... ..., mentoring other members of the engineering... ...Collaborate with digital product managers,...DigitalFull timePart timeInternshipH1bLocal area- ...payers, providers, and digital health companies... ...coordination, and member outcomes.... ...compliance. As our Group Product Manager - Data &... ...visualization and reporting experiences are intuitive and... ...Domain Execution Lead initiatives to... ...(such as banking information, social...DigitalHome officeFlexible hours
$216k - $267k
...As the Director of Customer Experience, you are responsible for creating... ...of client expectations and leading programs that effectively... ...understand the ever‑changing banking landscape and represent the voice... ...design, service design, or digital/customer strategy roles Commercial...DigitalH1bLocal areaWork visaMonday to FridayFlexible hours- M&T Bank in Boston, MA is seeking a Branch Teller to deliver exceptional service to walk-in and... ...You will handle transactions, explain banking products, and identify opportunities to meet customer needs while guiding digital tools. The role emphasizes teamwork, strong...Digital
- ...manage credit solutions for high-growth industries, including Digital Infrastructure and Software. The role requires extensive experience in commercial banking and credit analysis. You will mentor team members and collaborate with key stakeholders to ensure optimal...Digital
- ...Highly regarded community bank Industry Banking... ...Community Bank Digital Banking East Cambridge... ...and at least 12 years of experience in enterprise risk... ...include developing and leading efforts to manage and monitor... ...The CRO will be a key member of the Loan Committee,...DigitalLocal area
$21.68 - $36.13 per hour
...our branch customer experience through sales, service and digital engagement of our... ...Consumer and Business Banking customers. Supports... ...appropriate team member/partner. Primary Responsibilities... ...relationships and lead with inquiries to... ...opportunity for a product solution. Assist...DigitalHourly pay- ...information and exceptional member service and support by... ...organization. Member Service Experience Verbal and written... ...Mass Bay Credit Union's products and digital technology offering.... ...Technology (includes online banking & mobile platforms) Support...Digital
$165k - $201k
...Relay is a digital banking platform that gives self-made business owners... ...Become an expert in our product and industry to advise business... ...quota and strategize with team members to innovate and improve the... ...cycle or account management experience, ideally within fintech or...Digital- ...supervising and developing team members, and ensuring exceptional customer experience. Acts as a leader... ...areas of performance, product knowledge, account... ...assist customers with digital banking services and recommend... ...support to branch and lead in team meetings. Education...DigitalWork at officeFlexible hours
$89.6k - $149.3k
...Overview The Digital Assets Product Manager is responsible for the design... ...and settlement solutions. Lead product design, development... ...Transaction Managers, and banking partners to deliver institutional... .... Required Education & Experience • Bachelor’s degree with...Digital$24 - $25.5 per hour
...Since 1973, East West Bank has served as a pathway... ...businesses and community members on both sides of the... ...tech relationship banking experience across all customer... ...and offering tailored product and services solutions... ...business knowledge, grow your digital acumen, and build long-...Digital$22 - $23.5 per hour
...Since 1973, East West Bank has served as a pathway... ...businesses and community members on both sides of the... ...tech relationship banking experience across all customer... ...recommend the right product that fit customer’s need... ...business knowledge, grow your digital acumen, and build long-...DigitalWeekend work$22.5 - $24 per hour
...Range: $22.50 To $24.00 Hourly The Member Experience Specialist II provides advanced member... ..., consumer loan applications, digital banking support, and product recommendations while ensuring compliance... ...Teller, Universal Banker, or Lead Teller experience preferred. Notary...DigitalHourly payFull timeFlexible hours$236.6k
.... The Executive Director, Product Strategy Lead (PSL) will lead the creation... ...This leader will be a key member of the General Manager team... ...'s Degree, preferred MBA. Experience Required: 10+ years in pharmaceutical... ...Customer Orientation Digital Marketing Healthcare...DigitalFull timeTemporary workLocal areaRemote work$50k - $60k
...financial needs of all members. Provide... ...explain, and cross-sell products and services of benefit... ...IRA), debit cards, and digital services. Maintain... ...to other areas of the bank including but not limited... ...degree (GED). Previous experience with customers...DigitalFull timeWork at office
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