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Digital Banking Product Lead for Member Experience

Harvard Central Administration (CADM) Talent Acquisition

Harvard University Federal Credit Union (HUFCU) seeks a Digital Banking Manager to shape, deliver, and optimize digital experiences across channels. Reporting to the VP of Digital Banking, this role blends strategic thinking with hands-on execution using business analysis, customer insights, and technical understanding to meet member needs and drive adoption. The position involves leading product strategy, backlog prioritization, data-driven decision making, and vendor coordination while #J-18808-Ljbffr Harvard Central Administration (CADM) Talent Acquisition

Vacancy posted 1 day ago
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