Operations Manager

Operations ManagerMaid Right is seeking an Operations Manager to join our team. As the Operations Manager, you will help drive revenue through customer retention, cleaner training, and ensuring customer satisfaction. Most of our work is completed Monday through Friday, 8am to 5pm, with no evening hours unless requested. We require some experience for this position, but we will train you on our Maid Right cleaning system that is effective and easy to learn. We are looking for a motivated individual who can work as part of a team, providing relief and support for absences as needed. A valid driver's license is required.Responsibilities:Train cleaners to operate the Maid Right cleaning systems and ensure they meet our high standardsConduct new customer walkthroughs and ensure customer satisfactionWork as a team with customer service representatives and cleaning teams to provide exceptional customer serviceProvide relief and support for absences as neededAssist with customer retention and drive revenue through converting to recurring cleaning servicesMaintain equipment and cleaning suppliesParticipate in customer acquisition activities and lead generationAssist in office, as needed.Requirements:Must have some experience in the cleaning industryMust have a valid driver's licenseBilingual (Spanish) highly desirableJoin our team at Maid Right and enjoy a fulfilling career in the cleaning industry. We pride ourselves on our non-toxic and eco-friendly services that exceed our clients' expectations. Apply now and start your journey towards a rewarding career with us! Compensation: $16.00 - $20.00 per hourEvery day, Maid Right owners wake up ready to deliver exceptional service. Our owner/operators are the backbone of Maid Right's industry-leading residential cleaning services. Thanks to the support of our exclusive cleaning systems and standards, Maid Right owner/operators across America and Canada continue to deliver the most comprehensive services in the residential cleaning business.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Maid Right Corporate.