Quality Assurance Representative, PM Shift

There's a Place for You at Crawford Electric Supply. A career at Crawford Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe. Being "Powered by Difference" means we respect and value diverse perspectives. Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career. Position: Warehouse Process Quality Assurance Team - QA Location: Katy, M-F, 3pm-11pm About Crawford: Adapt: Effectively embrace new situation and people Dare: Appropriately challenge the status quo Learn: Learn from others, from mistakes, and self-improve Responsibilities SOP Compliance Audits Perform assigned daily audits of receiving, put away, picking, packing, and shipping using audit checklists Observe associates performing tasks and verify that SOPs and work instructions are followed Record audit results accurately and report findings to the supervisor before the end of each shift Issue Research and Root Cause Support Research inventory discrepancies, receiving and shipping errors, damages, and customer complaints Gather facts such as photos, transaction history, order details, and associate input to support investigations Assist the QA team and supervisors with root cause analysis activities Identify and report repeat errors or recurring quality concerns observed on the floor Continuous Improvement Identify and report waste, inefficiencies, process bottlenecks, and compliance gaps Suggest practical improvements to supervisors and the QA team Participate in quality improvement projects and special assignments as directed Help test new or revised processes and provide feedback on how they work on the floor Documentation and Reporting Complete daily audit logs, checklists, and forms accurately and on time Enter audit findings and follow-up results into the designated tracking tools Keep quality records organized and available for supervisor and audit review Safety and Compliance Follow safe work practices and set a positive example for other associates Report on safety concerns observed during audits to the supervisor immediately Use Stop Work Authority when a quality or safety concern creates immediate risk Performance Measures Completion of assigned daily audits along with accuracy and timeliness of audit documentation Inventory accuracy and order accuracy Safety compliance, and participation in process improvement activities Other Duties Operate within standard operating procedures (SOPs) and OSHA safety standards Ability to prioritize tasks and labor to accomplish daily goals for productivity and accuracy Operate Powered Industrial Trucks (PIT). Stand up, reach truck, order picker and sit-down propane forklift Complete daily logs for PIT Clean and maintain work areas Other duties as assigned Qualifications College degree or at least 2 years or more related experience and/or training Equivalent combination of education and experience Basic reading, writing and arithmetic skills required PIT proficiency; reach truck, order picker, "sit down" propane. Current certification a plus Manual dexterity required for operating machinery and handling small parts Ability to lift up to 50 pounds Strong Communication skills. Will require frequent, daily communication (written and verbal) with DC leadership, DC department staff and Sales Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in English Ability to write routine reports and correspondence Ability to add, subtract, multiply and divide in all units to measure, using whole numbers, common fractions, and decimals Ability to work well and communicate with management team Environment Long and varied hours required occasionally Ability to work mandatory physical inventory Ability to work in extreme hot or cold environment Ability to work in dusty conditions Ability to work in noisy environment **PM Shift Role - exact hours TBD Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Crawford is an equal opportunity employer Crawford is a subsidiary of Sonepar USA. What We Offer You We offer great family-friendly benefits to full-time associates: Healthcare plans Dental & vision Paid time off Paid parental leave 401(k) retirement savings with company match Professional and personal development programs Opportunity to become a shareholder Employer-paid short- and long-term disability Employer-paid life insurance for spouse and dependents Robust wellness program Gym reimbursementEmployee Assistance Program (EAP) We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported. Equal Employment Opportunity Statement Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call or email . EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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