Regulatory Response Case Manager, Governance and External Affairs

Amazon is seeking an experienced Workplace Health & Safety (WHS) professional to join the Governance Regulatory Response and Activity (RRA) team who will be responsible for regulatory response case managing. This role combines strategic planning with practical implementation to ensure regulatory compliance and promote a safety-first culture of all Amazon operations in North America. A strong background in health and safety management is required, specifically in regulations governing high-risk operations. Experience in governance, legal compliance, paralegal experience, and operational execution is a plus

Key job responsibilities

• Drafting and refining regulatory response letters - working with sites to compose accurate, legally compliant responses to government agencies (particularly OSHA Complaint Response Letters and similar regulatory inquiries)

• \tEnsuring legal accuracy and compliance - coordinating with your legal team to verify that responses meet specific regulatory requirements

• \tQuality control and documentation - reviewing response letters for spelling, grammar, tone, and clarity before submission;

• \tManaging regulatory documentation - handling attachments and ensuring sensitive information is properly redacted

• \tSite liaison - working collaboratively with site teams to gather required information and ensure their responses are complete and compliant

A day in the life

You manage regulatory requests from intake through agency submission. You coordinate with sites to draft compliant responses, work with legal to ensure accuracy, present finalized versions to leadership for approval, and oversee submission to government agencies. You're the central hub ensuring every response meets regulatory requirements, legal standards, and organizational deadlines.

BASIC QUALIFICATIONS

- 6+ years of compliance, audit or risk management experience

- 5+ years of program or project Management experience

- Knowledge of Microsoft Office products and applications at an advanced level

- Bachelor's degree in Health and Safety or a related field

PREFERRED QUALIFICATIONS

- Project Management Professional (PMP) or equivalent certification

- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent

- Master's degree or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

USA, TN, Nashville - 109,000.00 - 155,400.00 USD annually

USA, VA, Arlington - 121,200.00 - 163,900.00 USD annually

USA, WA, Bellevue - 121,200.00 - 163,900.00 USD annually