Field Service Technician

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.

Responsibilities / Tasks

• Start strong – Medical, dental, and vision coverage begins on your first day

• Recharge and refresh – Enjoy 12 paid holidays , including a flexible floating holiday, and 136 hours of PTO to relax or explore

• Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster

• Keep learning – Take advantage of tuition reimbursement to further your education or skillset

• Live well – Our wellness incentive program rewards healthy habits

• Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance

• Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

GEA Bakery is a leading supplier of demanding industrial processing equipment and solutions for the cakes, pies, cookies and biscuits, crackers and snacks industry. Our global organization offers the most extensive range of advanced solutions on the market today, from single machines to complete turnkey production lines including software-based productivity and line management solutions.

Responsibilities:

• First point of contact with Customer on Service

• Provides emergency/unscheduled repairs of equipment and performs scheduled maintenance repairs of equipment

• Provides technical support to customers including troubleshooting and problem resolution

• Performs mechanic skills including, but not limited to, mechanical, electrical, pneumatic and hydraulic troubleshooting and repair of machines

• Provides training of customers’ operators and maintenance personnel

• Complies with OSHA Safety and Health rules

Your Profile / Qualifications

• 5 years hands-on technical experience on electro-mechanical systems as applied to industrial machinery;

• Strong electrical aptitude, including motors, AC & servo drives, electrical circuitry, PLC and PC based control systems (e.g. Allen Bradley/Rockwell essential);

• Strong mechanical aptitude including power transmission systems, pneumatics and hydraulics;

• Experienced troubleshooter on electro-mechanical systems;

• Excellent communications skills - must be proficient in English, have strong listening skills and enjoy working with people;

• Strong customer service orientation with “do whatever it takes” attitude;

• Able to multi-task and work under pressure;

• Strong analytical and problem-solving skills;

• Self-motivated and highly organized;

• Must be able to work independently;

• Excellent computer literacy including knowledge of MS Word and Excel;

• Able to travel (up to 70%).

The typical base pay range for this position at the start of employment is expected to be between $36.46 - $44.62 per hour. GEA Group has different base pay ranges for different work locations within the United States.

The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

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