Virtual Access Manager

As a part of the Patient Access team, the Virtual Access Manager will play a proactive role in supporting patients by enhancing access to therapies across the Hematology and LSD portfolio. Acting as a trusted partner to healthcare providers and institutions, you will address reimbursement and access barriers and deliver value through strategic account management and patient-focused support.

Objectives and Responsibilities

• Optimize Patient Access: Serve as a key resource to navigate reimbursement and access challenges for patients and providers, ensuring timely and effective access to therapies.
• Proactive Education and Support: Deliver tailored, field-based education on reimbursement processes to key accounts, including provider group practices, hospitals, academic institutions, specialty pharmacies, and other healthcare stakeholders. Anticipate and address access challenges to support patient care.
• Strategic Partnership: Build and maintain collaborative relationships with healthcare organizations, identifying and resolving reimbursement and access issues to ensure seamless therapy initiation and continuation.
• Enhance Team Capabilities: Provide education and support to internal teams, equipping colleagues with the knowledge and tools to address complex reimbursement and access scenarios effectively.
• Adaptability and Insight: Stay informed on healthcare policies, reimbursement trends, and regulatory requirements to proactively address challenges and opportunities in the marketplace.

Requirements

• BA/BS degree required
• 3+ years of pharmaceutical commercial experience
• 2+ Reimbursement, Access or Patient Support Services experience required
• Specialty experience required, rare disease preferred
• Buy and Bill product experience required
• Ability to solve access issues related to both specialty pharmacy and medical benefit products.
• Virtual Experience is preferred
• Ability to travel up to 20%
• Strong written, verbal, & interpersonal skills required

The annual base salary for this position ranges from $145,000 to $150,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.  In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance. 

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients’ lives daily. By joining one of our field access teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex reimbursement landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world. 

W o r k  H e r e  M a t t e r s  E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

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