PAS Associate
MedQuest Associates LLC
Job Description
Job Description
Responsibilities
The PAS Associate reports to the Team Leaders or Section Leaders. The PAS Associate is responsible executing all duties for the PAS Patient Statement Process which includes: taking all inbound phone calls from patients, researching patient issues with insurance, collecting unpaid balances from the patients, coordinating the transition of accounts to Medium Collection Vendor, and preparing write-offs to hard collection company. This position is 100% staff duties.
Qualifications
Education:
- High School Diploma or equivalent
Prior Experience:
- 1-2 years minimum of customer service experience
Special Qualifications:
- Superior customer service skills
- Ability to understand basic medical terminology
- Acute attention to detail
- Ability to multitask
Additionally Preferred Skills/Experience:
- Call center and/or medical office experience
- Experience in high call volume
- Associate’s degree in business administration or related field
- CPAR - Certified Patient Account Representative
Vacancy posted 2 days ago
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