Enhanced Delivery Service Driver (non CDL)

Preferred Qualifications Prior experience delivering merchandise to customers using a box truck or similar vehicle. 1+ years of experience operating material handling equipment. No more than 2 minor accidents in the past rolling 3 years. No more than 2 moving violations in the past rolling 3 years. Wholesale distribution experience. Job Summary Make deliveries to customers using a company‑provided vehicle. Maintain records of deliveries, deliver customer orders to specified locations, inspect and maintain delivery vehicles, and provide customer service on order and delivery issues. Operation of the vehicle may be required during the average work week. The company will continuously monitor Motor Vehicle Records (MVRs). An acceptable MVR status and a valid driver’s license are required. Major Tasks, Responsibilities, and Key Accountabilities Delivers customer orders safely within a service area, including carrying large items up stairways, unboxing and inspecting merchandise for customers, and assisting with the resolution of order issues. Loads inventory into trucks, places and sets up deliveries at specified customer locations, and removes old items as directed by the customer. Reviews order manifests to ensure customer orders and daily routes are complete and accurate. Performs pre‑ and post‑trip inspections in accordance with Department of Transportation regulations and internal policies and procedures. Maintains routine contact with the distribution center to receive instructions on delivery interruptions, such as traffic congestion or missing orders. Prepares and maintains vehicle and customer order records in accordance with company policies and procedures. Provides exceptional customer service by being polite and professional during deliveries. Contacts customers to provide updates on delivery statuses. Provides feedback to management on escalated customer service and sales‑related issues. Nature and Scope Refers complex, unusual problems to supervisor. Under general supervision, exercises some judgment in accordance with well‑defined policies, procedures, and techniques. Work typically involves regular review by a senior coworker or supervisor. Work Environment Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes. Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward. Typically requires overnight travel less than 10% of the time. Education and Experience HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2‑5 years of experience in area of responsibility. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. #J-18808-Ljbffr