Patient Service Representative

Patient Service Representative

The TELCOR Revenue Cycle Services (RCS) Patient Service Representative is responsible for handling calls from patients of TELCOR customers. This role will include handling outbound and inbound patient calls and making proper notations on patient accounts, interpreting patient account status and activity, relaying appropriate and accurate information to patients, and updating patient demographics. The TELCOR RCS hiring team is looking for candidates with availability between the hours of 7:00am to 5:00pm.

TELCOR Revenue Cycle Management Solution is the most powerful and secure solution on the market and TELCOR RCS allows labs to outsource their billing to experienced revenue cycle professionals, while gaining complete access and transparency to their data.

Requirements

• Ability to effectively and professionally communicate, both in writing and verbally with tact, diplomacy and respect for others
• Must have strong skills in follow up and monitoring of outstanding items, independently with little supervision
• Must have strong attention to detail and skills allowing for quick and efficient navigation of data entry procedures, while utilizing computer-based technology platforms
• Must be able to work independently to achieve individual and team goals
• Self-motivated, analytical, quick learner, organized, detail oriented, multi-tasker, resilient and self-disciplined in time management
• PC literate Windows operation system environments and Microsoft Office tools; e.g., Word, Excel

TELCOR is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other characteristic protected by law. All trademarks, service marks, trade names, trade dress, product names and logos appearing herein are the property of their respective owners. Microsoft, Windows, Crystal Reports and SQL Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.