Lead Technical Support Engineer Payments Platform
AeroPay
Aeropay, headquartered in Chicago, seeks a Technical Support Specialist to stand up and lead our Engineering support function. You will bridge frontline client teams with Product and Engineering, owning the transition from ad hoc support to a scalable, data-driven practice. This role requires strong SQL, Python, API troubleshooting, and experience with observability tools. You will build dashboards, playbooks and processes for Tier 2 support and mentor teammates in incident handling. #J-18808-Ljbffr AeroPay
Vacancy posted 18 hours ago
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