Retail Sales Associate

SNIPES is one of the leading sneaker and streetwear retailers worldwide. With more than 750 stores in Europe and the USA, we are deeply embedded in youth culture, offering a wide range of internationally renowned sneakers and apparel brands. Our community program, "SNIPES serves," supports the needs of the communities we serve, empowering and celebrating our dynamic culture. Overview The sales associate is responsible for providing excellent customer service, including stock and replenishment, while maintaining the brand and overall appearance of the store. Responsibilities Achieve or exceed established goals, including sales, hourly productivity, average dollar sale, units per transaction, conversion, charge accounts, contests, and other brand-specific KPIs. Actively participate in all contests, promotions and sales incentive programs while maintaining awareness of all sales promotions. Have a complete working knowledge of selling skills and customer service standards as set forth in Company training programs. Develop and maintain relationships with customers through a friendly attitude and excellent customer service; answer the telephone in a friendly and professional manner. Meet Company standards for store appearance, performance, product knowledge and store operations. Assist store management as needed to maintain the store; keep sales floor and stock area clean and organized. Follow visual merchandising standards, including keeping fixtures straightened and filled, colorizing displays, and other instructions from the Store Manager/Assistant Manager. Assist the Store Manager/Assistant Manager with markdowns in a correct and timely manner; complete work within deadlines and request additional assignments when needed. Follow all security policies and procedures, including zone defense; recognize and react to potential loss prevention issues. Watch for potential shortages through prompt servicing of customers and notifying management of external or internal theft. Key Partners Store Management Human Resources District Manager Asset Protection Qualifications Must be at least 16 years of age. Strong attention to detail. Able to work various shifts, including weekends and holidays. Must present a neat appearance and personal grooming. Candidate will be required to stand for long periods of time throughout their shift. Lifting between 15-30 pounds. Skills & Cultural Success Factors Enthusiasm for the brand. Disciplined and self‑motivated. Goal oriented. Team player. Adaptable and flexible. Fast learner. Note: Job descriptions are used for informational purposes only, are not to be considered all‑inclusive of responsibilities within a position and may change periodically with or without notice. In addition, we reserve the right to add, delete, change duties formally or informally, verbally or in writing, at any time for any position. Job descriptions do not alter the at‑will policy of the Company, meaning that the employee or employer can terminate employment at any time for any reason, with or without cause. Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws. #J-18808-Ljbffr