Onboarding Coordinator

The Onboarding Coordinator manages the end-to-end onboarding process, beginning with the applicant’s arrival at orientation through to driver activation. This role is responsible for processing driver applications accurately and efficiently, ensuring qualifications are met, and maintaining compliance with federal, state, and DOT regulations, as well as internal policies and procedures. Responsibilities Communicate with applicants to collect necessary information and documentation for Driver Qualification (DQ) files, including for company drivers, owner operators, lease-purchase, and changeovers. Maintain consistent and clear communication with applicants regarding their file status via phone or in person. Ensure all applications are processed accurately and completely, with all required documentation included. Use designated technologies to perform three years of employment verification in accordance with FMCSR requirements. Organize and review all documents for completeness prior to driver activation. Adhere to all federal and state regulations, as well as company policies and procedures. Ensure compliance and safety readiness through accurate and complete file preparation. Perform additional duties as needed to support company goals. Knowledge, Skills, Abilities Strong computer skills. Excellent communication skills, oral and written. Accurate data entry. Time management skills. MS Word, Outlook and Excel experience preferred. Strong customer service skills. Detail oriented with commitment to complete tasks in timely manor. Work in fast-paced environment. Work independently and as team player, ability to cross-train as back up to for others. Ability to work over-time as needed. Education/Experience High School diploma or GED required. Prior transportation or onboarding experience is a plus. Competitive Compensation We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band. Expected Pay Range: $16.41-$18.05 Full Pay Range: $16.41-$24.24 Pay Grade: 4 401(k) Match: Build your future with our generous company match. Serious Health Condition Pay: Financial protection when it matters most. Robust Health & Wellness Benefits Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health-from preventive care to peace of mind: Medical, Dental & Vision Insurance Telemedicine Access Company-Paid Short & Long-Term Disability Coverage Health Savings Account (HSA) Company-Paid Life Insurance Time to Recharge We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work: Generous Paid Time Off (PTO) Paid Company Holidays Time off to Volunteer Culture-Driven Perks We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday: Casual Dress Code: Dress for your day. Tuition Reimbursement: Advance your education with financial support. Employee Discount Program: Exclusive savings on everyday essentials and more. Dependent Care Flexible Spending Account (DFSA) Adoption Assistance: Meaningful support for growing families. Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges. Pet Insurance: To protect your furry family members Covenant Logistics is an Equal Opportunity Employer Disability/Veteran VEVRAA Federal Contractor #J-18808-Ljbffr