Student Success Coach

This position will be a part of a team that will assess students' support needs and provide academic support, learning assistance, student life connections, and basic needs assistance to students within their assigned program and college students from diverse backgrounds.Student Success Coaches will work with the following programs:Oliver Wilson ScholarsBrooks Minority Scholarship, Challenge Scholars, Pickard Business Scholarship, Phoenix Pact Scholarship, Bob & Ellen Thompson Scholarship – Working Family & University Prep, and Wade McCree Scholars.Affinity Programs through Social Justice Centers – Laker Familia, Black Excellence, Asian Student Achievement Program, Native Achievement Program, LGBT Resource Center Programs, and Center for Women and Gender Equity programsSalary and Benefits:Minimum starting salary of $45,000 , commensurate with experience. Comprehensive benefits package including medical, vision, dental, life insurance, generous employer retirement contributions, wellness resources and tuition waiver effective on date of hire.Primary Duties:Assess students’ support needs and provide academic support, learning assistance, student life connections, and basic needs assistanceFoster persistence and task completion with college students from diverse backgroundsDevelop culturally sensitive working relationships with students to ensure successHelp students identify, develop, and implement learning strategies and study skills specific to course materials.Coordinate student success broadly and work with specific programs for intrusive, inclusive, and intentional interventionSupervise and train undergraduate student-staff.Work collaboratively with partners across the University to address resource gaps and systems challenges when it comes to student success.Serve on university committees.Participate as full member of the Division of Enrollment and Educational Outreach.Perform other duties as required/assigned by leadershipRequired Knowledge, Skills, and Abilities:Bachelor’s degree in education, counseling, or related discipline.Familiarity with academic assessment tools, current research, and learning strategies.Excellent written, communication, and organizational skillsDemonstrated ability to learn new technology and experience working with Microsoft office software.Demonstrated experience working with individuals from diverse educational, cultural, and economic backgrounds.Preferred Knowledge, Skills, and Abilities:Master's degree in education, counseling, or related disciplineExperience in academic intervention strategies/advising and/or mentoring of students in particular those at greater risk of stopping short of the degree.Working Conditions:Normal office environment. Some travel and occasional evening and weekend work may be required.Physical Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The requirements listed are representative of the knowledge, skill and/or ability required.How to Apply:Attach your cover letter and resume. The system will allow you to attach these documents electronically. If you have questions about the position or the posting, please contact Angelina Quezada-Reynolds at View email address on click.appcast.io . If you need technical assistance, please contact Human Resources at View email address on click.appcast.io .Applicants must be legally authorized to work in the United States and must not require sponsorship now or in the future.Application Deadline:Consideration of applications will begin immediately, and the posting will be closed on August 27, 2026.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request. See . TDD Callers: Call Michigan Relay Center at 711 (in State) or View phone number on click.appcast.io (out of State).Grand Valley State University is an Antidiscrimination/Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities. University policy extends protections to additional identities. #J-18808-Ljbffr