Customer Success Leader — Adoption & ROI Architect
Zinier
Zinier is seeking a Customer Success Leader based in the United States to facilitate adoption of our platform among clients. This high-impact role involves overseeing customer journeys, ensuring measurable outcomes from implementation, and developing trusted relationships across various teams. The position requires 5-8 years of relevant experience, exceptional stakeholder management skills, and a passion for utilizing technology to drive customer success. Responsibilities include monitoring customer health, conducting business reviews, and exploring opportunities for expansion. #J-18808-Ljbffr Zinier
- Lumafield seeks a senior customer success leader to own strategic relationships with defense programs and civilian engineering customers.... ...Sales, Marketing, Product, and Finance to drive deployment, adoption, and ROI. Requires a track record in managing high-touch DoD...Suggested
$107k - $145k
Paperless Parts is seeking a Strategic Customer Success Manager based in Boston, MA. This full-time role focuses on managing a portfolio of enterprise customers and driving measurable outcomes through strategic partnership. Successful candidates will have extensive experience...SuggestedFull time$130k - $150k
A technology solutions company is seeking a Solutions Consultant to join their Customer Experience team. This role focuses on maximizing customer success through data storytelling and solution design. Candidates should have SaaS consulting experience and enjoy collaborating...Suggested- ...about turning technology adoption into measurable business... ...searching for a hands‑on, customer‑obsessed Customer Success Leader who sees challenges as opportunities... ...with our Solution Architects: you will co‑own the... ...delivery and measurable ROI achievement Proactively monitor...SuggestedRemote workWorldwide
- A global software leader is seeking a Customer Success Manager based in Boston. This role will focus on client engagement and satisfaction, ensuring successful onboarding and adoption of their solutions. The ideal candidate will have 5-7 years of experience within a SaaS...SuggestedFlexible hours
$89k - $124k
A leading software company in Boston seeks a Customer Success Manager to work with Enterprise customers. This role involves ensuring successful product deployment, adoption, and retention. Candidates should have 5+ years of related experience, strong relationship-building...- Freshworks is seeking a Customer Success Lead in Boston to manage and grow relationships with key Mid-Market and Enterprise customers. This... ...senior role focuses on driving customer retention and product adoption across a portfolio of accounts. You’ll serve as a trusted...
- Genesys Cloud Services, Inc. in Boston, MA, United States, seeks a Senior Customer Success Manager to lead high-visibility programs that drive adoption, retention and growth for a focused portfolio of customers. You will partner with leadership to operationalize strategic...
- KARL STORZ North America is seeking a Customer Success Utilization Manager in Boston, MA to lead adoption of Operating Room and Video technologies. You’ll partner with surgeons, clinicians, and the sales team to map deployment plans, train users, and optimize the product...
$142k - $230k
...Chronosphere empowers customers to focus on the data and... .... Recognized as a leader by major analyst firms... ...the role The Customer Success Architect (CSA) acts as the post... ...remove obstacles, drive adoption, and maximize customer... ...value and communicating ROI. Deliver strategic...Visa sponsorshipWork visa- ...based in Cambridge, MA. This hybrid role combines solutions engineering with production coding, directly impacting customer success through the adoption of AI. The position involves working with various customers, from startups to Fortune 500 companies, to deliver custom...
- 7AI is looking for a Technical Account Manager to strengthen customer success through active engagement and technical expertise. You will lead the customer lifecycle from onboarding to value realization while influencing product direction through insights. The ideal candidate...
- ...the greater Boston area and a leader in modern revenue enablement.... ...prepared to perform in every customer interaction. By combining... ...Allego’s award winning Customer Success team for someone who is friendly... ...designed to increase user adoption and engagement sa well as supplemental...Full timeTemporary workWork at officeFlexible hours
- ...Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not... ...to process digitalization. As Process Architect, you will be the hands‑on architect of... ...conversation with our group’s Senior Leader Once all interviews are complete, the manager...Permanent employmentFull timeWork at officeLocal areaWork from homeFlexible hoursShift work
$100k
...and research. About the Role: This Customer Success Manager works to cultivate customers for... ...and strategic goals through product adoption, retention and value-added services.... ...optimization, integrations) to drive measurable ROI and support upsell/cross-sell motions....Full timeRemote work- Hi Marley is seeking a Director of Customer Experience & Scaled Success to lead initiatives that enhance customer engagement and retention. This leadership... ...will define key strategies for customer onboarding, adoption, and advocacy, ensuring that our products meet customer...
- OVERJET is seeking a Manager of Customer Success in Boston to enhance our SMB customer base. You will lead a team responsible for achieving retention and growth targets and develop customer success strategies that align with company goals. Candidates should have 5+ years...
$113.85k - $161k
PTC in Boston is looking for a Customer Success Manager to drive growth and success for Enterprise customers. This key role involves working... ...industry, building partnerships, and ensuring successful adoption of PTC solutions. The ideal candidate will have 8+ years in Customer...$108.8k - $134.4k
Freshworks Inc. is looking for a Customer Success Lead to manage relationships with Mid-Market and Enterprise customers. You will drive customer retention, product adoption, and growth for key accounts. This hybrid role requires strong collaboration across teams and a deep...- ECG Management Consultants, a leader in healthcare consulting, seeks a Customer Relationship and Success Manager for its Product Team in Boston. This full-time role involves managing subscriber relationships, optimizing product usage, and ensuring client satisfaction post...Full time
- Genesys Cloud Services, Inc. is seeking a Customer Success leadership role focused on driving customer satisfaction and long-term growth. The ideal candidate will lead a team of Customer Success Managers to deliver measurable outcomes and ensure value realization throughout...Remote jobFlexible hours
$95k - $105k
Skillsoft Corporation seeks an experienced Customer Success Manager to engage with clients, provide strategic advisory, and drive their success through data-led insights. This remote role primarily serves Federal customers and requires strong communication skills and familiarity...Remote job$90 - $100 per hour
A tech company in the banking industry is seeking a Senior Agile Coach/Architect to lead organization-wide Agile adoption and transformation. The ideal candidate will have a strong background in architecture and Agile methodologies, with a focus on coaching teams and driving...Hourly payContract work- Crunchtime in Boston seeks an experienced Vice President of Customer Success to lead, scale, and evolve our Customer Success organization.... ...Reporting to the Chief Customer Officer, the VP will oversee adoption, renewals, health, risk mitigation, and expansion, building repeatable...
- EDB is looking for a Principal Customer Success Manager in Boston, MA to enhance customer satisfaction and ensure successful deployment of solutions. In this role, you will be the customers' trusted advisor, managing multiple accounts to deliver outstanding experiences...
- NIFT is seeking a versatile Product Copywriter to shape our brand voice across product interfaces, emails, and customer success content. You’ll lead data-driven copy decisions, craft in-app guidance, and optimize for conversions while ensuring consistent brand messaging...
- InterSystems in Boston seeks a TrakCare Application Trainer to enhance user adoption through effective training and learning materials development. The ideal candidate will have clinical qualifications and a minimum of five years' experience, along with strong design skills...
- ...hiring a GTM & Revenue Enablement Manager to establish the enablement function from the ground up, equipping Sales, Marketing, and Customer Success teams with necessary knowledge and tools. The ideal candidate will translate complex technical concepts into effective sales...
$100k - $165k
A leading industry cloud company is searching for a highly-technical Vault Platform Solution Architect to drive customer success. This role demands expertise in software, AI, and infrastructure, along with a history of establishing partnerships with global organizations...Flexible hours- Palo Alto Networks seeks a Customer Success Architect for Chronosphere, its observability platform arm. You will guide the largest customers post-sales, delivering strategic and technical guidance to maximize observability value while reducing risk and cost. You will build...
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