Customer Service Associate

Join to apply for the Customer Service Associate role at Wawa, Inc. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. Our Associates are the heart of the Wawa experience, and we’re committed to building a supportive, inclusive team that helps everyone thrive. As a Customer Service Associate (CSA), you are the friendly face that puts the WOW in Wawa by greeting and serving our customers. What you’ll do Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items, such as breakfast items, built‑to‑order sandwiches, specialty beverages, and pizzas, while keeping the coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age‑restricted products. Ensure stores are well‑stocked and shelves remain fresh, full, and inviting. Help keep stores clean and safe by following all established policies, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and emptying trash. Benefits Inclusive, meaningful benefits and rewards that support Associates financially, physically, and emotionally, including medical, dental, vision, and mental health benefits. Employee Stock Ownership Plan (ESOP), 401(k) with matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and access to wellness programs. Eligibility for benefits is defined under the terms of the plan(s). Qualifications Great communication and customer service skills. Ability to thrive in a fast‑paced environment and multitask effectively. Must be 16+ years old with reliable transportation. Enjoys working in a team environment. The hourly range for this position is $16.00 – $20.00 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12 am – 6 am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at View email address on click.appcast.io. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision. #J-18808-Ljbffr