Member Support Team Lead — Hybrid/Remote
Engine
Chicago, IL
- Remote job
Engine, a leading AI-native travel platform in the United States, is seeking a hands-on Member Support Manager in Chicago, IL. You will lead a blended team across voice, chat, and email, owning CSAT, productivity, QA, and adherence outcomes while scaling operations during peak times. You’ll coach, onboard, and develop staff, collaborate with vendor partners, and drive efficiency using AI tools like Grok Bot and Looker. Hybrid work options and equity are offered. #J-18808-Ljbffr Engine
Vacancy posted 3 days ago
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