AI Engineer I/II

Job Description: Summary The AI Engineer is part of a highly collaborative team that develops cutting-edge machine learning (ML) and artificial intelligence (AI) models to solve complex business challenges and improve member health outcomes. In this role, you will work on high-impact projects involving advanced ML techniques, including large language models (LLMs) and generative AI. You’ll have the opportunity to experiment with state-of-the-art algorithms, push the boundaries of AI capabilities, and contribute to innovative solutions that drive real-world value. Essential Accountabilities Level I Develops Artificial Intelligence and Machine Learning solutions to solve business problems and improve member health outcomes, incorporating (but not limited to): Large language models (LLMs) and generative AI applications, machine learning models, natural language processing (NLP), optimization and mathematical programming and recommendation systems. Builds and refines data pipelines for feature engineering and ML model input, ensuring efficient and scalable data handling. Collaborates with data engineering teams to acquire, clean, and prepare data for model training. Supports model evaluation, testing, and performance monitoring in pre-production environments. Works within cloud-based ML platforms (e.g., Databricks) to develop and optimize AI models. Understands ML Operations principles and collaborates with CI/CD and ML Operations engineers for model deployment and monitoring. Participates in peer code reviews and follows best practices for software development in AI. Stays up to date with industry trends and new developments in AI/ML. Develops and refines prompt engineering techniques for optimizing interactions with LLMs and generative AI applications. Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. Regular and reliable attendance is expected and required. Performs other functions as assigned by management. Level II (in addition to Level I accountabilities): Contributes to the AI/ML model lifecycle, ensuring reproducibility, scalability, and maintainability of solutions. Works with stakeholders to translate business objectives into AI/ML formulations and measurable success criteria. Optimizes and fine-tunes ML models for performance, explainability, and efficiency. Develops solutions using large language models (LLMs) and generative AI frameworks. Supports the integration of AI models with enterprise applications, APIs, or data pipelines. Engages in continuous learning and shares knowledge on new ML techniques and best practices. Enhances team efficiency through the adoption of automation tools for model training, evaluation, and monitoring. Level III (in addition to Level II accountabilities): Leads the discovery and solutioning process, working with company stakeholders to identify high-impact AI opportunities. Designs and implements scalable AI architectures that integrate with enterprise systems and support business operations. Leads initiatives related to large language models (LLMs) and generative AI, ensuring alignment with business needs. Mentors junior team members and fosters a culture of engineering excellence. Collaborates with Operations and CI/CD teams to improve AI model deployment pipelines and monitoring strategies. Recommends and influences best practices for AI model governance, versioning, and compliance. Engages with leadership and cross-functional teams to align AI strategies with business goals. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: Bachelor's degree required; in lieu of a degree, six (6) years of relevant experience required. Prior professional, co-op, or internship experience developing AI/ML solutions, or relevant coursework. Basic understanding of fundamental ML concepts, algorithms, and statistical techniques. Basic experience working with databases, SQL, and data manipulation. Strong problem-solving skills and a willingness to learn. Level II (in addition to Level I qualifications): Hands-on professional experience developing ML models for real-world applications. Intermediate proficiency with cloud-based ML platforms (e.g., Databricks, AWS SageMaker, or Azure ML). Intermediate knowledge of model performance monitoring and optimization techniques. Experience working with large-scale data pipelines and distributed computing frameworks (e.g., Spark). Familiarity with CI/CD and ML Ops/ LLM Ops principles to collaborate effectively with deployment teams. Experience working with large language models (LLMs) and generative AI technologies. Ability to present clear and concise technical concepts to both technical and non-technical stakeholders. Level III (in addition to Level II qualifications): Significant professional experience and knowledge in AI/ML engineering with a track record of developing models at scale. Advanced proficiency in AI/ML model architecture, optimization, and explainability techniques. Advanced experience integrating AI solutions with business applications and APIs. Extensive experience working with large language models (LLMs) and generative AI in production environments. Advanced understanding of AI model lifecycle management, governance, and operationalization. Leadership experience in mentoring and guiding AI engineering best practices. Strong ability to engage with executives and business leaders to drive AI strategy. Physical Requirements: Ability to orally communicate. Must be able to travel across the enterprise. Ability to work in a home office for continuous periods of time for business continuity. ************ In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I Min - 65,346 Max - 117,622 Level II Min - 79,068 Max - 142,322 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. One Mission. One Vision. One I.D.E.A. One you. Together we can create a better I.D.E.A for our communities. At Excellus BCBS, we’re on a mission to make our communities healthier and we can't do it without you. We know diversity helps fuel our mission and that's why we approach our work from an I.D.E.A Mindset (Inclusion, Diversity, Equity & Access). By activating the experiences, skills, and perspectives of our employees, we take action toward greater health equity. We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply.